Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

Showing 533 reviews with 1 star · Clear filters

Danielle R.
Feb 19, 2025
Worst quality clothing I have received
Worst quality clothing I have received, they feel as if they are made of plastic. “Refund” policy is false advertising as they do NOT issue a refund, they simply allow exchanges or store credit, and given the terrible quality of the items, there is absolutely no chance you would want another item from them. Clothing is nothing is appears to be on the website. Do not fall for this company. They should not be allowed to sell their items. This is not a clothing store, it is a complete scam.
Response from Boho Beach HutMar 10, 2025
Dear Danielle, We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products and transparent policies, and we regret that you were disappointed with your purchase. We understand that our return policy may not work for everyone, and we appreciate your feedback. Your concerns will be shared with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Kristin D.
Feb 19, 2025
Doesn’t deserve even 1 star
Absolutely horrible company. Doesn’t even deserve one star and needs to be closed down. They steal pictures from other sites. Once you order the items and receive them, they come from the original sender (temu quality). Items look nothing like pictures, not even the same materials. Items also comes broken. When you contact customer service they have you send the items back in (you pay the full return shipping). Then they only give you store credit back. After 3 failed attempts and round of products coming in, I gave up. All the products suck and are not even close to being the same. Total scam company and shocked they are still in business. Do not shop them.
Response from Boho Beach HutMar 10, 2025
Dear Kristin, We’re sorry to hear that your experience did not meet your expectations. We strive to provide quality products and customer service, and we regret that you were disappointed. We understand that our return policy may not work for everyone, and we appreciate your honest feedback. Your concerns will be shared with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Cathy A.
Feb 18, 2025
Waste of time
Waste of time. Cheap looking product with inaccurate sizes. Return/exchange process is horrible. Congrats to the photographer and model that make everything look beautiful on line but unfortunately it’s a joke.
Response from Boho Beach HutMar 10, 2025
Dear Cathy, We’re sorry to hear that your experience with our products and return process did not meet your expectations. We strive to provide quality items and an easy shopping experience, and we regret that you were disappointed. Your feedback is valuable to us, and we will share it with our team as we continue to improve our products and services. Best regards, The Boho Beach Hut Team
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Sandeep K.
Feb 17, 2025
The photographs look very different to…
The photographs look very different to the product you actually receive. I came to find out there is no return policy. Only store credit or exchange. Shop elsewhere for quality & good customer service.
Response from Boho Beach HutMar 10, 2025
Dear Sandeep, We’re sorry to hear that the item you received did not meet your expectations. We strive to provide accurate product representations, and we regret that your experience did not reflect this. While our policy allows for store credit or exchanges, we understand that this may not work for everyone. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. Best regards, The Boho Beach Hut Team
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Andrea A.
Feb 12, 2025
Never do business with this company
Never do business with this company! The customer service is absolutely horrible. They only offer in-store credit, which is clearly not noted unless you go into their return policy. You have to pay to ship your items back and then there is a restocking fee on top of that. My question to them is, why would I want in-store credit with a company that has such poor quality of clothing and customer service? Of course, when I ask that I got no response. The items of clothing are poor quality, and look nothing like what is on the website. In addition, the shipping is so slow. I ordered items and it took almost a month for them to get to me.
Response from Boho Beach HutMar 10, 2025
Dear Andrea, We’re sorry to hear that your experience with Boho Beach Hut did not meet your expectations. We strive to provide clear return policy details, quality products, and responsive customer service, and we regret that you were disappointed. We understand that our return policy may not be ideal for everyone, and we appreciate your feedback. We will take your comments into consideration as we continue working to improve our processes and services. Best regards, The Boho Beach Hut Team
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Doreen
Feb 11, 2025
Beware!! Very poor company to do business with!
I will NEVER do business with this company again. The customer service is absolutely horrible. Beware also that they only give you a credit after returning an item which you have to pay to ship back and then also pay a restocking fee. The quality of their items is subpar and sizes are inconsistent. It was so disappointing.
Response from Boho Beach HutMar 10, 2025
Dear Doreen, We’re sorry to hear that your experience with Boho Beach Hut did not meet your expectations. We strive to provide quality products and a positive customer experience, and we regret that this was not the case for you. We understand that our return and exchange policy may not work for everyone, and we appreciate your honest feedback. Your comments will be shared with our team as we continue to improve our products and services. Best regards, The Boho Beach Hut Team
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John
Feb 10, 2025
Web Site SUCKS!!!!!
Web Site SUCKS!!!!!
Response from Boho Beach HutMar 10, 2025
Dear John, We appreciate you reaching out, but unfortunately, we are unable to assist you as we do not have any record of your order or account details. If you need assistance, please provide your order number or the email address used for the purchase, and we will be happy to look into your request. Best regards, The Boho Beach Hut Team
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Sara W.
Feb 5, 2025
Terrible misrepresentation of products
Terrible misrepresentation of products. The items I received were not even of like fabric or texture and the quality is so poor I would never buy had I known what was coming! A complete scam when I returned my items for a refund they just issued a gift card for more terrible items that look nothing like pictured on IG.
Response from Boho Beach HutMar 10, 2025
Dear Sara, We’re sorry to hear that your order did not meet your expectations. We strive to provide accurate product representations and quality items, and we regret that your experience did not reflect this. Our exchange policy is in place to offer a resolution, but we understand that this may not be ideal for every customer. We appreciate your feedback and will share it with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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