Bodybuilding WarehouseReviews of bodybuildingwarehouse.com

Poor delivery and very reluctant to refund or even respond to my complaint despite stating it is my consumer rights

Ordered weeks ago with next day delivery, nothing shipped, can't get through on the phone and ignoring e-mails. Still advertising on all their social media as if they are operating as normal though. Had to dispute the charge with my bank who also haven't had any response. Avoid.

Twice ordered items with next day delivery, both items never arrived, customer service email & phone number don’t respond, buy from somewhere else if I was you

DO NOT BUY FROM HERE!! I bought from here 1 week ago and paid for next day delivery … i have still not received it. I’ve sent numerous emails and tried calling and no response…. Bandits! Thieves for taking money and not supplying. No customer service whatsoever! Avoid at all costs!!!

No reply to emails and the contact number just goes to a queue that ends up disconnecting. Looks like I'm £50.00 out of pocket

Placed my first order with BBW and cane damaged, powder everywhere! Have called over 40 times (no exaggeration) with not one answer… I’ve also emailed several times again no response! My first and LAST ever order with these. Customer service is beyond shocking! I should have listened to the reviews first 🤷‍♂️

Twice orderered a 4kg tub of protein powder, both arrived split and powder everywhere in packaging. Sent photos immediately and emailed several times, no response whatsoever. Just like everyone else who tries to contact them. It's disgusting how they supply damaged products not fit for purpose but they don't feel they have to rectify it? Perhaps a civil claims application will do it. Avoid, and please use a professional company instead.

I have been a member of bodybuilding Warehouse for approximately 12 months and in that time have received pretty good service. However, I recently received an email instructing me to upgrade my existing account which I did but now I have noticed that £10 credit on my old account has now been removed plus I recently paid for free delivery and now that has been removed as well. I have contacted bodybuilding Warehouse by email several times and tried calling several times but they just don't answer so from my perspective they have gone from hero to zero in the space of four weeks. I would not recommend bodybuilding Warehouse to anyone since they have upgraded their website and I am now looking for a new supplements supplier