Andrew
Avoid avoid avoid
Don’t use them. Terrible customer service. No contact telephone. Generally slow. Avoid. Avoid. Avoid.
Bodybuilding Warehouse is listed under Personal Care in Elkhart, Indiana.
Bodybuilding Warehouse (bodybuildingwarehouse.com) has 93 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Showing 61 reviews with 1 star · Clear filters
Andrew
Don’t use them. Terrible customer service. No contact telephone. Generally slow. Avoid. Avoid. Avoid.
Bartosz O.
I ordered from them for the first time and I won't order again, I've been waiting for over a week and I don't have any information about my parcel. There are indeed promotions, but we don't know what's going on with the order, I don't even know how to cancel it and ask for a refund because there is no contact with them 😏
Lee G.
Order did not arrive. Even thought I paid the extra insurance for speedy turnaround if not delivered, nothing back from BBW customer services after constant emails. Clearly happy to take the money but bit bother with any customer service at all. Steer clear
AG
Order not delivered after 10 days (turns out they use Evri for delivery). No response to email, poor customer experience and service. They offer 30% discount for email subscription but only give you 10% once you've registered. Will not be ordering from them again.
Christopher W.
Sent me two out of four products and owed me 11.99. Spent 2 weeks chasing thr apologised and promised a refund in 3 to 5 working days. Two weeks later no refund now ignoring my emails. PayPal dispute had to be opened to get my money back this place was so good once now they can't supply stuff they advising and keep your money
Philip R.
When my order of 4 tubs of protein arrived 2 were open in box and contents spilt. Contacted BW sending photos but received no reply. On opening a third tub labelled Chocolate found it to be Vanilla ( I think ) Again contacted BW but again no response. Poor customer service all about the money this company has gone down hill.
Noel H.
First order, not delivered as Evri raised a return to the company for reasons unknown. I was not at any time made aware of this until I emailed and only then was the refund issued. So benefit of the doubt, re-ordered. Evri tracking system had it as sat in a depot for over a week, numerous emails to company that went unanswered. Evri was as helpful as they could be but in the end said it “was lost in the system”. More emails to Bodybuilding Warehouse, again….nothing. They did refund the money, no explanation, no apology. Communication is key to everything. I will not use any company that uses Evri after this, and I most certainly would not recommend this company purely on the grounds of customer interaction and support.
Brian W.
Thieves ...took my money and never sent the product ordered ....straight scam