Scott V.
Fast and easy.
Fast and easy.
Response from Bob's WatchesOct 28, 2024
Hi Scott - Thank you for the positive review! Please contact our team at 800-494-3708 if there is anything else we can assist you with.

Bob's Watches is the world's first and only pre-owned luxury watch retailer where consumers can buy, sell, and trade certified authentic timepieces at true fair market value. With over 25 years in business, the company has grown into one of the largest and most trusted names in the pre-owned luxury watch industry.What sets Bob's Watches apart is a commitment to pricing transparency: the company openly publishes both buy and sell prices for every model, so customers on either side of a transaction can be confident they are getting a fair rate. Dealers, collectors, and everyday consumers rely on its real-time published pricing guide to determine accurate market values.While the company specializes in Rolex, Bob’s Watches also carries an extensive in-stock inventory of from other iconic brands including OMEGA, Patek Philippe, Cartier, Audemars Piguet, Tudor, Breitling, and more. Every timepiece undergoes rigorous inspection and authentication to guarantee it is 100% genuine, and watches are carefully serviced and restored before being listed for sale. Orders ship overnight at no additional cost, and sellers receive payment the same day their watch is processed.Bob's Watches has built its reputation on exceptional customer service, with a knowledgeable and dedicated team that guides buyers toward the perfect timepiece, and ensures sellers receive full market value quickly and securely. The company maintains a BBB A+ rating and has been featured in leading publications including Forbes, GQ, Robb Report, and The Hollywood Reporter. Whether you are purchasing your first Rolex, adding to a growing collection, or looking to sell a luxury watch with confidence, Bob's Watches delivers a seamless, trustworthy experience backed by over two decades of expertise in the pre-owned watch market.
Bob's Watches (bobswatches.com) has 471 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Scott V.
Fast and easy.
Response from Bob's WatchesOct 28, 2024
Hi Scott - Thank you for the positive review! Please contact our team at 800-494-3708 if there is anything else we can assist you with.
MulliMulli
It is a little unnerving walking up to a building with blacked out windows and a locked front door when you are going to shell out some cash for a nice watch. The security guard is professional and serious when he asks how he can help you. The first time, I did not have an appointment as I could not get someone on the line to make that appointment and since I was in the area, I just stopped in. Frankly I thought it was going to look like any other watch store or jewelry store. Nope. Lobby with 6 or so tables and a front desk. I was asked if I wanted any coffee or water while they found a person to help me. Soon after sitting down I was introduced to Christian and he brought out a couple of Rolex watches I wanted to look at for the wife. These were some classics, Datejust unisex from the 1980's. Exactly what the wife was looking for. Christian took a lot of time with me explaining the process, the payment options, the warranty, how Bob's can help if the watch has any issues, etc... That was awesome. A week later I came back with a very surprised wife and already had told them some watches I wanted to see. We met with Christian and we saw several different styles of the Datejust. The wife changed her mind a couple of times and I am glad I did not pick one out for her. Christian was pleasant and patient. Not long after, the wife picked the one and after payment we we out of there. Christian was great. Please ask for him if you go to the store. The receptionist was very friendly and always offered drinks. The guard was doing what he was hired to do and very professional.
Response from Bob's WatchesOct 28, 2024
Thank you for sharing your recent experience with us. It was a pleasure to welcome you and your wife to our Newport location and help her find the perfect vintage Rolex for her wrist. It sounds like it was a day to remember! Please wish your wife a very happy birthday from the Bob's Watches team. We are available at 800-494-3708 if she has any questions about her new pre-owned watch or if there is anything else we can assist you with.
John B.
Third purchase from Bob’s. Wonderful service and good value. Have long standing Rolex AD who I’ve purchased many watches over the years but some times he can’t fill the order. Bob’s has the watches in stock ready to go. Also shout out to Paul at x118. He can make it happen.
Response from Bob's WatchesOct 28, 2024
Hi John - thank you for leaving us a review and for your continued business. It has been a pleasure to help you secure the hottest pre-owned watches on the secondary market! Please contact Paul and the rest of the Bob's Watches team at 800-494-3708 if there is anything else we can assist you with.
Jim M.
What a great experience from beginning to end, everyone was courteous, helpful and above all else professional, as I am a repeat buyer your company now has a life long customer. Thanks for a job well done. Jim in Texas
Response from Bob's WatchesOct 28, 2024
Hi Jim - we are honored to have earned your continued business and are thrilled to hear you had an excellent experience with us. We look forward to hearing from you when you're ready to buy, sell, or trade another pre-owned watch: 800-494-3708
David Patrick K.
Second purchase from Bob's. I bought a Rolex Submariner 114060 last year. Everything went perfectly as before. I purchased a Breitling SuperOcean Heritage 42 this time. The watch looks brand new, and everything is in perfect working order. I received the watch within 24 hours of my payment clearing. This is the place for your luxury watch purchase. Thanks again. Very happy.
Response from Bob's WatchesOct 28, 2024
Hi David, Congratulations on the pre-owned Breitling Superocean! What an excellent addition to your growing luxury watch collection! We hope you enjoy wearing it and look forward to hearing from you when you're ready to add to your dive watch collection. Please get in touch with our customer service team at 800-494-3708 if there is anything else we can assist you with.
Robert M.
This was my second purchase from Bob's Watches. First purchase was a Tudor BB 58 Chrono and my most recent purchase was an Omega Speedmaster Moonwatch. Just as before, the watch was exactly as described, shipping was fast and efficient, the wire transfer went very smoothly, and the watch was extremely well packaged and included all of the original paperwork. Harrison helped me with the transaction since the webpage seems to not like to complete the transaction. Each time I've purchased form Bob's I've had issues. I would complete all of the purchase/shipping information and when I attempt to complete the transaction I would get an error message saying I left out some information. That does get frustrating but a phone call to the shop gets it done. I will buy from Bob's again in the future when I decide to get another watch.
Response from Bob's WatchesOct 28, 2024
Hi Robert, congratulations on the pre-owned Omega! In our humble opinion, every watch box needs at least one Speedy, and we're thrilled you found the perfect one for your wrist in our vast inventory. We sincerely appreciate your feedback regarding the checkout process and will forward it to our management team. However, we are pleased to hear that everything else went off without a hitch and that you are 100% satisfied with your new watch! We look forward to doing business with you again soon. In the meantime, please get in touch with us at 800-494-3708 if you have any questions about your new watch or if there is anything else we can assist you with.
Terry T.
I have been looking for a Datejust with a slate index dial, machine turned bezel, and an oyster bracelet for over 20-years without much luck. They seem to be pretty few and far between. I was given one on my honeymoon in Bermuda in 1981. Around 1990 it was lost. Last week one came up on Bob's website saying it was a silver dial but it looked like slate. After my inquiry to confirm if it was slate, it was listed as a pending sale. I emailed Paul Papapostolou and he confirmed it was spoken for. I asked if it became available to let me know but I made up my mind I had missed the boat again. This past MondayPaul advised me it was available. Being that it was my 73rd birthday the next day, I became the owner. Like prior purchases from Bob's it arrived quickly and looks like a new. It is exactly like my prior slate dial Datejust and is the same year of manufacture!! I cannot thank Paul enough for remembering to get in touch if it became available. That is the mark of a super professional. I can now leave my son a watch just like the one his mother gave me in 1981. Back then, new it was $550. It was a lot more today, but worth every penny to close the loop. If you ever come across a slate dial Datejust with May 30, 1981 engraved on the case, CALL me please!!! I am a fan of Bob's watches, and I recommend all to buy with confidence.
Response from Bob's WatchesOct 7, 2024
Hi Terry, thank you for taking the time to share your incredible story with us. It sounds like the pre-owned Rolex Datejust you bought from us was always destined to be yours. What an honor to be a small part of that amazing story and the beginning of a cherished family heirloom. We wish you the happiest of birthdays. Please contact us at 800-494-3708 if you have any questions about your watch or if there is anything else we can assist you with.
Consumer
I have sold several watches in the past and Bob’s team have always given excellent prices, just bought an ‘82 Sea Dweller and the buying experience from start to finish was fantastic. Shane helped me out and guided me every step. I cannot recommend Bob’s Watches enough.
Response from Bob's WatchesOct 7, 2024
Thank you for leaving us a positive review, and congratulations on the new pre-owned Rolex Sea-Dweller, circa 1982! What a fantastic addition to your watch box! We hope you enjoy it! In the meantime, please contact Shane and the rest of the Bob's Watches team if you have any questions about your watch or if there is anything else we can assist you with.