Mackenzie C.
Bobblehead does not portray what they advertise for their work
Ordered November 26, 2025, and I went back and forth with the company as they showed each change they made to the bobble head (eyes, body, etc.). However, it got to the point of hair, and they totally made it look like a cartoon. Despite reasonable efforts to tell the company their work did NOT match what they advertised on their company website the company never made it right besides telling me I would have to pay a fee to have the costs of a poorly done project reimbursed. Disappointed. BUYERS BE CAREFUL. The work portrayed on their website is MUCH different than what they make.
Response from BobblegiftsFeb 5, 2026
Dear Mackenzie Chrapko, Thank you for taking the time to share your feedback with us. We sincerely apologize that your custom bobblehead did not meet your expectations. We take all customer concerns very seriously and are committed to addressing this matter promptly. To ensure we can assist you effectively and have a dedicated representative personally follow up on your case, please kindly provide your order number. You may share it via private message or by emailing us directly at [email protected]. Once we receive your order details, our customer care team will reach out to you as soon as possible to better understand the situation and work towards a satisfactory resolution. We truly value your feedback, as it helps us continuously improve our products and services. We look forward to hearing from you so we can assist you further. Best regards, The Bobblegifts Team