Inflatable BoatsReviews of boatstogo.com

Terrible experience with a always right ignorant attitude. Disrespectful. Even went as far as changing the website and stating I had mistaken their advertisement. I luckily had old tabs open and now saved to verify. Lost all trust. Couldn't imagine they uphold any integrity with warranties. Phone number doesn't even give you the sales support like some kind of front for all overseas management. Only refer to emails for anything. If only they were honest this review could have been a lot different.

the boat fell apart in 3 years, used it maybe 10 times, always in garage, NOT IN THE WEATHER, [ ITS CRAP ] ,every thing is falling off, NEVER BUY AGAIN, I've HAD other inflatables with NO problems, this is my third saturn , the old ones were great, not now, workman ship has gone to he!!

One month ago March 4 2023: Saturn 11' SD330W was delivered without ORIGINAL MANUFACTURER'S STATEMENT OF ORIGIN AND VESSEL BILL OF SALE. April 3 2023: still no boat documents. Last email March 29; Company response: We understand that sometimes a human conversation is preferred, which is why we do offer personalized outgoing phone support for a $19 fee per incident. If you're interested, you can order it here. There is $19 fee per incident. Please order it here. Best regards, Eliot

Lack of subsidiary responsibility, due to a manufacturing defect in the most robust area of ​​the boat and that came out over time. Both seller and reseller do not want to be held responsible. I expose the latest e-mail exchanges, omitting names and addresses, to comply with the rules dictated by the platform: Good morning Mr. Eliot Since Sunday, when he answered me, I have been reflecting on the facts and the recommendations you have given me, and although it is within the law, I do not see it as reasonable. It is as if you had a car, which has been used extremely little, and after the warranty period, without any logical cause, a wheel axle breaks. It is not reasonable. There has to be a serious deficiency in the manufacture, which in time has to appear. If I have no other alternative, I will have no choice but to do what you say so as not to have to throw the kayak in the trash or use it always having that deficiency. I understand that it is not logical for the boats to break in this area, it is the most robust. I'm afraid to make a repair of this magnitude, which I don't see logic and leave it even worse. The kayak has not been abused, it has not been punctured, it has been used extremely little. It has been stored all these years in a cool, dry place. And I've picked it up again now that I'm retired. I request your reply. Gratefully, yours sincerely. ********** Hello Please clarify what kind of advice or solution you are looking for? I am not clear. If you have slow leak in 1 location, you can fix it and keep using that kayak. If you don’t want to fix it, then you can discard that kayak. I do not see any other options here. Best Regards ********** Good afternoon It was the answer I expected from you in a manufacturing deficiency. I'm not asking you to give me anything. I have already explained how the kayak has been used and what I have found through no fault of my own. Thank you very much for your attention.

Not sure about product as I’ve never got what I paid for and it was lost via fedex Customer service is horrible so I would not recommend at all Going to my bank to fight for a reversal Now. Have proof of fraud. And am reporting Eliot is All Lies and no help at all.