BOATiDReviews of boatid.com

Placed an order over a month ago. They are unable to get the order from the supplier but created a phony ups tracking number that has never been picked up by ups because the product is not available. Every time i call for a refund I am told that their internal team will look into it and get back to me. This never happens. Im going to have to end up disputing the charges on my card. Place is a Joke...

Don't Buy from!! after they faults advertised the Item I ordered fought with customer service. over a month couldn't talk to anyone keeped getting you called after hour call back and that was at 08:00 am. I ordered 2packs of 24pcs. and got 2 pcs. had to get hold of credit card to get money back. took OVER a month to get it back. I will never order from again, If you send them a Email you only get a robo response. IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE

Ordered a "Seastar Solutions HPS Rack & Pinion Steering Kit" and received an HPS steering cable. No PInion, No kit. No hardware. 8 emails later still trying to arrange for the no hassle return of the misrepresented part.

*Scamer* Scott Michael Masso. I put 5k as a deposit to buy a boat, and he ask 2 weeks to get the boat ready, already past 3 month waiting for the boat, and he told me yesterday that he had sold the boat to someone else, and he wants to keep my deposit too. He look really nice first time you go but after he take your deposit he is a motherfu.... Don't buy anything from this guy and his wife. Keep your money safe and don't do business with this motherfu....

I ordered 6 yacht fenders, instead I received 4 fenders and a car muffler!?!?!? After chatting online with BoatID and speaking with several representatives, their response is to send back the car muffler, and after they receive the car muffler, they will inspect the merchandise, then if it is received in "good" condition, they will ship the other 2 fenders I originally ordered. Their reasoning “The manufacturer needs to inspect the returned item before sending the replacement". What the hell, replacement? How about the correct item not to mention the manufacturer of the car muffler is not the same manufacturer of the yacht fenders. It is not worth the headache of dealing with these morons. Do not make the mistake I made, BUY somewhere else!

done dealing with them, ordered parts they told me would go out that day, next day air, then got a confirmation the next day saying one part would ship out in 3 days. When i pointed out that inventory hadn't changed any even though my order had been processed they told me they had brought more in. This was a lie because Hubbell is out of the part. complete garbage company

This place is a total scam. DO NOT DO BUSINESS WITH THEM! They say the item is being shipped but then never shows.

total scam, they will charge you then email you that the item is on back order or something, even their website showing in stock, very poor customer service from India, they want your money and treat you like shi_ with no excuse, even is their fault, STAY AWAY, the worst experience ever, don't waste your money and time