BOATiDReviews of boatid.com

If I could give less I would . Stay away from boatid and all it other .....Id names. Scams they tell you items in stock or there was a technical issue and order was not sent to shipping. Still waiting and fighting for my order. Will be contacting my credit card company tomorrow and filing a report with the bbb and putting a warning on eBay also

This company is a giant scam. I’ve been told 3 times now that my refund for the order that was never delivered will be processed in 24-48hrs. Calling tomorrow for the 4th time to try and get my money back. Find another supplier. I wouldn’t even take a chance with this company Update: After 4 weeks of trying to get a refund I was finally issued a refund. I still don’t recommend this company. Their customer service is horrible.

Horrible customer service. Waited for almost a month with no updates and finally I cancelled our order.

I needed a replacement gas cap for my boat. All the usual suspects were out of stock so I came across the Boat Id site. They showed my item in stock and even had the capability to live chat (impressive for 7:50am on a Sunday morning). I e-chatted with a man named Phillip Stone with Boat Id about a desperately needed replacement cap and he indicated they were in stock and it would ship Monday (the next day). I ordered the item even paid $10 to ship it (premium pricing for fast turnaround is acceptable). However, while I got an email indicating they had my order and had charged my card. I never got a shipping confirmation email on Monday the anticipated ship date. SO... Tuesday I called and asked about the status and was told by the operator she couldn't confirm one way or the other if the item shipped or would be shipping that day. Tuesday would have been the last day to send it to allow for the 3 day shipping window. The customer service operator indicated that they would "have the status researched and someone would call me back". As you would expect that did not happen SO... Wednesday (8/5) morning at 9am I called back to be told that the item shows backordered till the 19th of August. So... At the end of this sad tale I now have to scramble to try and find the boat part locally as they two days wasted by Boat Id have shortened the time window so I cannot find another outlet to ship one that will arrive on time. I truly believe that I was lied to by the sales staff that they did not know and therefore could not guarantee that my part would ship on my agreed time window. Maybe they just didn't care. While I will never do business with them again I may be in the minority of opinion all I can do is share my dissatisfaction with my experience and I offer this opinion in the most professional way possible, but please make your own decisions, Time and more google reviews will tell in time if this company is good or not, but they will never get a second chance with me. Tim Jones - Greenville SC

They took my money, did not ship the item, did no update me on the status of my order and blamed suppliers back log for why they did not follow up with my order. May be the single worst customer service experience I have ever had with purchasing an item. No accountability, creditability or integrity. BUYER BEWARE!! Find another source if you can.

What a waste of time, I’ve been waiting for a month for a part that I was told shipped the same day I placed the order. Order placed June 22, 2020 and today is August 2, 2020 no emails, no tracking number.

I ordered a power pedestal for my Lund Boat. I was told by the sales rep it would work..and it didnt Now they are asking me to send pics of the wrong item that didnt work, and the base that it fits into? On their website, there is NO OPTION FOR A REFUND, and I probably will be stuck with the wrong item Boat ID promised me that it would work...I was promised a call back, i never got terrible slimy company....

Ordered fuel pump July 15, was told I would receive pump within 3 days. On the 5th day I called, was told pump will be shipped within 2 days. Called 4th day, was told don't know why it hasn't been shipped, but will ship within 1-2 days Called back 2 days later still has not been shipped. Over1 week and they still can not confirm if pump will be shipped. Cancelled order was told should receive refund within 2 days. Didn't receive refund. Called back was told should receive within 2 days. Eighteen days still no pump or refund. STAY AWAY!!!! Typicall respondse 2 MORE DAYS