Boots the ChemistReviews of bn.boots.com

just had what i can only describe as a compeletly surreal expeience in boots northallerton , out for the day i suddenly felt an acute toothache , my wife suggested i go to boots for co-codamol she has used it before for short .term pain relief , we entered boots [avery small scruffy one] and approached the dispensary counter . Two assistants who were stood together turned their backs on us and carried on a conversation . After about 5mins one asked us what we wanted , i said co-codamol she said i dont do this counter and walked off . A little while later the other sales assistant aproached , i asked for the tablets and she asked , in a very brusqe and overbearing manner, what are they for , i said i am in pain , she snapped back what kind of pain , i said tooth pain , she then said , do you have a dental appointment . At this point i began to envisage films with the gestapo and the french resistance. I said no i did not have an appointment , she snapped back well are you going to get one then , at this point i asked if she was supposed to cross question me like this, to which she replied in a very dominating manner , i work at boots and i will ask you any questions i like. at this point i told her she was quite mad and went to leave, she shouted after me , nobody talks to me like that your banned. I am 81 yrs old and of very short stature so i can only assume that she was taking out her frustrations on a safe target. I have always thought that boots staff were kind and helpful but not any more this took place on thursday at about 4pm if anybody from boots reads it.

I recently bought a Boots battery operated toothbrush. It was not expensive but there was nothing on the packaging to indicate how long the product was guaranteed for so I emailed Boots with a General enquiry to find out what their guarantee on this type of product was. I explicitly told them that there was currently no problem with the toothbrush I had bought and I expected a one line response, but apart from sending lengthy cut-and-paste/bot replies, (such as how to return a faulty item, what to do with an unwanted gift etc) they continued to avoid the question. Eventually I received an email stating "we do not hold that information at the customer service centre... If there's anything else you need, just reply to this email and we'll be happy to help". What help? It's sad that Boots has degenerated from a bastion of the High Street to a "can't be bothered to do anything for the customer" store.

I have tried to contact their customer service by phone, voice recognition does not work, tried filling in a form, would not accept my advantage card no, the store I used could not help, poor poor service

Just paid out £58 for a libre 2 plus diabetic senior 3 hours later after 1 hour calibration time will not connect to Samsung a56 phone that is new shop closed now can not read any thing Bluetooth can not see it nothing Next move will be trading standards My readings on.my old NHS one are 29.5 very hight and the NHS one will hss now stopped working that why I bought this today avoid Now 23.54pm waited one hour for the sensor to calibrate ..it never did nfc on Bluetooth on app says mo active sensor found junk will be taken back to the shop.monday 9am don't but the libre 2 plus if you want it like this Follow up Monday item taken back to boots Mablethorpe high street. Door says opens 9am No it does not standing out side 3 minutes to.9 and 9am came on my phone they opened the door at 7 minutes past 9am messing about then tell you when you come in mind the floor its wet. Well i will not be using boots any more but I got a full refund £58

This time I ordered the 3 for 2 foundation offer of to be delivered to home address as previously had problems with delivery to store. They’ve only put two in the box so now having to chase up the third. Why is their customer service so poor?

Ordered Guinness Treats Tower on 12 November 2023. It was delivered shortly afterwards along with other items. However, the item stated above, the packaging was badly damaged and torn. It was meant to be an Xmas present for my husband. There was no way it was fit to be wrapped as a gift so I gave it to him straight away. He ate the 4/5 chocolates it contained as they literally fell out of the badly torn box. When boots asked me to review my order a week or so later I wrote referencing the badly damaged packaging and that there were only 4/5 chocolates (expensive for £7:50 and that was a sale price). Boots declined to publish that review (publishing the other reviewed items as they were satisfactory). They asked me again days later via e mail what the problem was and said they would investigate. They followed up again, a few days later requesting a photo of the packaging. which, what was left of it, went in the bin the evening of the day delivered as my husband ate the the chocolates immediately I gave them to him. I feel Boots just brushed me off. Refusing to publish the review as I feel they wanted only "perfect" reviews not one complaining. Haven't heard anything since stating that the badly damaged packaging was disposed of.

A farce of a company. I am over 65 and want a flu jab. I booked it on-line and the day before it was due, I received a text telling me that I had cancelled it!! I hadn't! Tried phoning them but after 52 mins of waiting for the phone to be answered I hung up. Re-booked a 2nd appointment on line for today the 30th Sept. Turned up at the appointed time and location only to be told by the Boots employee "we don't give flu jabs on Saturdays ". I showed her my confirmation of booking text AND email. All I got was a shrug. When Boots the Chemist go bust I for one will not grieve. The company is pathetic and the sooner they're taken over by a more efficient organisation who care about Customer Service the better

Is this a scam site? Looks like Boots but not sure of the bn before the URL. Protection software doesn’t seem to like it?