Glen B.
Auto response always the same
Auto response always the same. This company is a total scam. AVOID IF YOU WANT TO KEEP YOUR MONEY AS YOURS.

Find the Personalized Gifts for Dog Lovers, Cat Lovers. Unique Gifts for Him, Her, Grandma, Besties... We believe that Personalized Gifts with bargain prices are the core value that keeps you with us.
BMGifts (bmgifts.co) has 124 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Glen B.
Auto response always the same. This company is a total scam. AVOID IF YOU WANT TO KEEP YOUR MONEY AS YOURS.
Samantha Z.
My husband ordered stuff for the kids for Christmas presents 0n 9/18/2024. We have not received any communication from anyone. We emailed the email asking for an update and haven’t got any response. He spent about 250 dollars. Can we please get a resolution or our money back
Linda N.
I ordered a personalized queen comforter on 07/06/2024. I paid through paypal. Paypal confirmed payment. It's been over 2 weeks but BMG Gifts has not sent me an order confirmation let alone my order. I have tried emailing then repeatedly with absolutely no response so I'm afraid they ripped me off. And it wS not a cheap order it was nearly 78.00 I'm out. Horrible customer service/communications.
ronald W.
Horrible company to deal with. I ordered a custom cap that took several weeks to receive. This custom $34 cap came in a freakin bag. The crown was crushed and I am not going wear it. They asked for photo’s, which I provided. Then a couple of weeks later they offered me a 25% credit. What A Crap Company. Do not buy from this spineless, irresponsible company!
Rose M.
Placed a order September 25th. And another one Took my money out of bank but no response as to shipping I want some answers. It says 7-9 days to prepare order well!!!!!! It’s been 13. And now 14-22 days shipping time. I need answer ASAP. These are Birthday gifts. Thanks
Ron K.
Liars in your response, never have received the first response from you. Ordered 2 T shirts a few days ago, I am trying to get the order number. This company has failed to provide me with it but yet took $52.52 out of my bank account. I am notifying my bank first thing in morning to see if this is fraud. Isn't it strange so many others have said you have failed to contact them when they contacted you.
Response from BMGiftsAug 1, 2023
Hello, Your order has been shipped on July 27 and it is still in transit. You can track status here: https://bmgifts.co/18028423/orders/3fef7629a5f456fdc3a13ac70b7b23e2 . Estimated delivery is Aug 02. we responded all your email, but you still said that havent receive anything from us. Please check carefully your mailbox, include promotion and spam box. you can search by our portal email address [email protected]
Christina F.
I ordered what looked like bedspread and matching pillow shams. I got the pillow shams and a SHEET with my dogs and their names stamped onit.
Response from BMGiftsMay 20, 2023
Hi Christina, Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via the customer support portal on the website or email [email protected] with the title started at [URGENT - Trustpilot], we promise that we will respond to you within 24 hours and give you the best solution for your case. Sincerely,
janet B.
Ordered pocket book, and clutch 2 week of December. 2nd week of January received clutch. But it was not mine. Had Linda as the name on it. Been trying to get response said it was put in my mailbox but it’s not mind. Still waiting and very disappointed.
Response from BMGiftsFeb 8, 2023
Hi Janet, Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via the customer support portal on the website or email [email protected] with the title started at [URGENT - Trustpilot], we promise that we will respond to you within 24 hours and give you the best solution for your case. Sincerely,