BluuReviews of bluu.com

Great product!

One of the pieces arrived damaged, but the customer service was excellent and they shipped a replacement right away. 5 stars for customer service. The quality overall was average, but not too bad considering the price.

Delivery of product was great. I'm having issues with post sales support. I have reached out 4 different times since receiving the package to start the return process. The umbrella looks great, but will not work for us due to the amount of wind we get through our yard. UPDATE: Once support finally connected with me, they went above and beyond to resolve the situation. They stayed true to their word and quickly reacted to close out my issues within a couple of days.

The product was delivered and was just as advertised. It was easy to assemble and the price was fair. The assembly tools were included which came in handy.

Oops. I didn't read the instructions all the way through, just a page at a time. So I installed one end. It took a rubber mallet to fasten it. Then instead of installing the metal tubes I installed the other side. I now had no way to install the tubes. I tried to pry and hammer one end off to install the tubes. Finally i measured the tubes and usee a cut off saw to cut about 1.5" off the rod so I could install the rods. After that it went pretty smooth.

A full review of the company and product will be up shortly

These lounge chairs have a nice wood grain look. They are very sturdy and comfortable with multiple adjustments on the back. They are a great addition to my patio and look forward to spending summer days relaxing in them.

5 star. That I’m going to buy a 2nd one.