BluuReviews of bluu.com

Thus far I give the company a 1-star rating for the simple reason that I received my 9' x 9' umbrella without instructions and without any of the hardware (e.g. screws). There is absolutely no number that I can find to give them a call and speak with a live human being. I did send an email and have yet to hear from them. Happy to upgrade the rating once I expediently/quickly receive a response from the company and more importantly my missing parts. HOPEFULLY SOMEONE FROM THE COMPANY IS READING THIS REVIEW AND CARES.

We love our umbrella and base. When we had a minor issue with the base Noman provided me excellent customer service! We will be back for other outdoor products.

Was easy to order delivery was very fast im very happy

Customer service is top notch. Have never experienced such dedicated service from a larger company before. Trust this company hands down and delivery was fast.

Received my order in two shipments, one from UPS and one from Fed-Ex. Everything delivered without damage and on schedule. Umbrella and stand. Umbrella will definitely be enjoyed here in Texas on these very hot days. So glad I ordered it and should have done it long time ago. I do recommend this product.

Great product and fantastic customer service. Promptly responded to my texts and took care of the minor issue in a MAJOR way. Went above and beyond the level of expectation to correct the problem. This is how customer service should be handled! I highly recommend these products, not only for their form and function, but for the responsiveness of their customer service.

Excellent product. It moves quite a bit in the wind, but it's very well made. The base is big, but necessary.

We bought a 9 ft 2 Tier umbrella and had no problems with shipping and umbrella and stand were as advertised. Very happy with the transaction and product.