Purchased my ring in March 2021, one has tarnished asked for a warranty replacement on july 15th, 2021. I still waiting, was told it was on its way. It has been over 1 month, I can not recommend this product to anyone.
As of Aug 30,21, still no response to my emails. There is no other way to contact any one no phone #, no address
MK
Monica K.
Quality is okay and the rings are nice…
Quality is okay and the rings are nice but my order came wrong. I ordered the bow ring but I got another ring that I didn’t like at all. Won’t shop here again
Response from Blush and BarMay 11, 2019
hi Monica! I'm so sorry you got the wrong ring. Please email us at [email protected] and we'll send you the bonnie bow ring free of charge.
KR
Katzee R.
Full shipment not fulfilled, no refund.
I ordered 3 rings. The rings were split into separate shipments. I received the first two (that were not exactly quality rings) and the third never arrived. The tracking information never made it beyond “pre-shipment.” I notified customer service and they said they would be sending a replacement. I received tracking information for this ring. It has been over two weeks and that tracking information has also never updated from “pre-shipment.” I have requested a refund for this ring and am now conveniently not receiving responses about that request. This order was placed over 2 months ago.
JC
Joyce C.
Wrong ring received
Ordered two rings. Shipping was fairly quick, less than two weeks. However one ring they shipped was wrong. I contacted customer service and they responded very quick and told me they would replace the ring and I would receive it within 10 business days, but did not ask me for my shipping information or give me a tracking number. Its been over a month and I have a feeling I will never actually get the ring. Also went back on the website and saw that they took that particular ring down. In addition, the gold color on the other ring rubbed off within the first few days and is now silver.
Edit: three months later, definitely not getting the ring I ordered. Also both rings I have changed color :/
SA
Sloan A.
Going to Return
I am only giving above one star because their customer service does respond quickly. That's about it though.
First, it took a month for my rings to get to me. I was under the impression that they would be shipping from New York maybe as their listed address would imply, however they were shipped from China.
Second, the emails. While they were prompt in their replies, they did not listen to my concerns. I did not know my products would be shipping from China, and I asked why my shipping had not updated in over a week at one point. They offered no insight to this, simply said "here are the tracking numbers." My second email a few days later (still no updates), they claimed "logistic problems" for the delay. Sure, things happen, but that could have been told to me two weeks prior when I thought everything was lost. They did offer a free ring, but after waiting a month and being so incredibly disappointed (see next point), I did not want anything from them.
Third, the free gift. Truth be told, I'm a sucker for gimmicks. The thought of a free gift lured me in, and got me excited! When I got my package, the sticker on the back stated "Stud Earrings" as one of the things in my bag, including my four rings. I was like, "okay maybe I can overlook the extreme wait time, I love earrings and this would make it worth it!" I opened the bag, and... I got a plastic ring sizer. The website states the free gift is valued anywhere from $19 to around $1,000(?). I was not expecting an expensive ring. But a ring sizer that I could get from the dollar store...? Heck no. They might as well have spit in my face.
All in all, I would never recommend this business to anyone if they want nice rings. Sketchy practices, pieces are disappointing, prices are far too high for what you get.
Response from Blush and BarFeb 8, 2019
Sloan,
Thank you so much for your feedback. We've taken your feedback an already implemented some changes
1. On shipping, we offer free saver shipping on all orders, and those orders ship from overseas. But we have since started offering 2 day shipping on some of our items. We expect by in a couple of months to have everything available for 2 day shipping.
2. On the free gift. Totally got it. We got feedback from a couple of other customers that the free gift was not up to par. We have since removed the ring sizer as a free gift.
Sorry again for your experience. If you want to give us another try, please email us at [email protected]. We aim to delight and am so sad we couldn't make your experience a good one. =(
PK
Paula K.
Love my 3 ring set from Blush and Bar
Love my 3 ring set from Blush and Bar. I get so many compliments on my jewelry. Thank you for such great quality products!
Paula K
KM
Kate M.
Not worth it
Purchased the 3 for 99$ and I’m pretty disappointed. Very Cheaply made rings. If I could return them i would. Lesson learned
Response from Blush and BarJan 23, 2019
Hey Kate,
Please email us at [email protected] and let us know which rings you picked out. We'll send you 3 new ones free of charge or give you a full refund!
EL
Eva L.
Do not look forward to the free gift
The 3 rings took a while to come but they are pretty, can’t tell how long they’ll last though. The free mystery gift was an utter disappointment, It was a cheap flimsy ring size measurer. This would’ve been great before I bought the rings, not after. Honestly a complete waste and I’ll probably just trash it .
Response from Blush and BarJan 18, 2019
Hi Eva,
Thanks for the feedback. We've since changed our free gift. Please email us at [email protected] and we'll send you another free gift!