Blush and BarReviews of blushandbar.com

UPDATE: I still have not received my refund. It was agreed that I could return the rings COD, so that I would not have to pay for shipping for items that were sent as a mistake multiple times by the company. I just received a call from UPS that my package with the the returns was sent back because UPS could not collect payment from Blush and Bar returns. Now I have to deal with sending them again due to multiple errors on the company's part. What a horrible experience, totally not worth the jewelry. I have yet to talk to an actual person from their company. This is the worst customer service experience I have ever had with any company. I originally placed an order for 3 rose gold rings in September. The size was incorrect, despite ordering the correct size and the company was very accommodating with exchanging the rings for a different size. I received the replacement rings, but they all were yellow gold instead of rose gold and was shorted a ring. I received two instead of three rings as originally ordered. They sent me another replacement order and I received the wrong style ring, but received the correct amount of rings this time. Now we are into December, I have received 2 incorrect orders and still don't have the original rings I ordered. At this point, I don't even want the rings anymore because it has been a lot of going back and forth, returning and waiting quite a bit for shipments from China. I requested a refund and was told that I will receive it once they receive all of the rings. The customer service was excellent, Emily has been great throughout all of this.

My husband saw that I was looking at blush and bar jewelry on my Facebook feed and decided to purchase eight items from them for Christmas. They guaranteed that the items would arrive by Christmas so he moved forward with the purchase. Very soon after, he realized that the items were shipping from China and would not arrive by Christmas as promised. He reached out to customer service several times with no response. He then chose to comment on an Instagram photo of theirs to try and get a response but they deleted the comment. Apparently they only allow positive feedback on their social media accounts. At this point he let me know that the Christmas presents would not be arriving in time and he did not know what to do since he could not get a response. We are considering lodging a complaint with the attorney general. I messaged blush and bar one evening stating that I was unhappy with the customer service that they provided to him and would be publically posting about it on social media. This of course got a response but they said “we contacted your husband and are waiting on his response” in reply which led me to believe that maybe he had overlooked a communication. What actually happened was that they responded to him 30 minutes after I contacted them!!! Shady!! They offered him a refund for items that were STILL oversees but not for items that were shipped from an in-state facility even though they have not arrived by the Christmas deadline. After contacting them again, I requested that all items be refunded and I will gladly ship back the one ring that arrived. It’s now a symbol of the complete disrespect this company shown my husband and myself. In return to my request, I was told that I should contact THEM after the items that have been lost in ‘who knows where’ transit arrive to arrange shipment back and a refund. Merry Christmas to me. Do yourself a favor, buy elsewhere. Try Etsy. They’re wonderful. Update #1: current ‘in-state’ rings are apparently lost with the carrier. The company likes to refer in messaging to how “stressed” I am, apparently because I’m concerned. Update #2: They offered a partial refund for “four out of seven items” we purchased as they stated and sent me the math for how they determined that refund. I refused that the refund was enough as they seemingly forgot the most expensive item, a necklace, which was item eight. We have also only received one item, a ring. They have finally agreed to refund my purchase. The refund is confirmed in my account. Also on 12/20, partial tracking information was provided, some of which still do not reflect any information about a package.

I ordered one ring and won a “mystery gift” along with the ring. When the package arrived there were two jewelry boxes, one containing earrings and another completely empty box. I didn’t get the ring I ordered, I just got a box. I emailed them and they said they would rush ship me a new ring to arrive within two days so that I may have it before Christmas. They didn’t give me a new tracking number or order number or anything. I even reached out again asking for a tracking number after two days had passed. So now it’s Christmas, I’m down $60, I don’t have a ring and I have some flimsy earrings I didn’t order or choose.

I believe this is a scam. I ordered some rings for my sister on 11/29 and 2 of the 3 rings are just arriving today 12/24 (outside the 15 business day promise). They arrived in an unmarked pink box that was dirty and bent up. Inside the box was two rings in clear plastic bags with generic stickers indicating the size. Definitely not hand crafted or a presentable as a gift. There was no indicating this was even from Blush and Bar, it came from China and had a Chinese women's name as the return address. The outside packaging says the package includes 1 ring and 1 necklace which just adds to the strange experience. This was also unable to be tracked for the first 15 business days. The other blush and bar box I received was black and at least marked blush and bar and came marked as from there on the shipping information. Very sketchy. When you get the rings you will notice that they are DEFINITELY not worth $100. They are something you could find at target 3 for $10 or like another reviewer said -gumball machine rings. As a reminder these rings are 3 for $100- 3 rings in plastic bags with generic size stickers in two unmatching beat up boxes that are bent and dirty!! Refund?? This is a huge scam. Side note: is there a way to be taken off the email distribution list?? Don't need a reminder daily about this experience.

Website sucks. Tried to purchase 3 rings via Instagram add. Couldn’t check out and as I tapped on everything I soon had a $300 order when I just wanted 3 rings! Then went to website via Google and my shopping cart followed me. Unable to delete items. I’ll shop where it’s not so difficult. They need help with their website!!

Yikes - I went ahead and took a chance on this company during a Black Friday sale and now I know better. Still no product, no clear shipping details (has been just sitting around since the 29th - it is the 11th today) and I wanted these for a holiday party. But, hey, at least I got a cool e-mail with a really snotty attitude about people expecting items to be shipped in a timely manner. I think I'll just look for another company after I get my refund.

I used this company for the first time about 2 months ago. I didn't receive the package until a full month had passed because it came from China. During this time it could not be tracked. Once I finally received it, the ring was true to what was advertised but the stone fell out after a week. I tried to leave a review on the website but it was never posted. Very misleading and I would not buy from this company again.

I have been waiting on an order since Oct 24, after chatting several times online with Emily, I have finally told her to refund my credit card which she agreed to do today. Never received email updates on the order but they keep sending emails regarding other products for sell. I will never do this again.