Chris R.
Scam - Paid for the service, can't access account
Paid for the service, created my account, and uploaded my resume. When I went back to sign into my account, they sent a code to my email as part of the sign on process. I never receive that code and therefore unable to access my account. I tried contacting them multiple times via phone and email. They never respond or answer the calls. Very shady, I'm starting to suspect this place is a scam. UPDATE (June 2026): After posting this, BlueSteps completely ghosted both me and my payment processor. I had to file a formal dispute, and because BlueSteps failed to even respond to the financial institution, they immediately forced a refund. BlueSteps' reply below is pure deflection. My email is a standard Gmail account and spam folders were thoroughly checked. If a “premium” platform's transactional OTP emails can't reach a basic Gmail inbox, it means BlueSteps has poorly configured email authentication records or Google their blacklisted domain. That’s a BlueSteps infrastructure failure, not a user issue. Furthermore, their response completely ignores the fact that they refuse to answer their phones, and expecting paying clients to route customer service issues through LinkedIn DMs is highly unprofessional. They didn’t even respond to a major financial institution contacting them on a formal investigation. Do not waste your money here.
Response from BlueStepsJun 15, 2026
Hi, We're sorry to hear you've had this experience. Based on what you've described, it sounds like there may be an issue with your inbox or email provider preventing our messages from reaching you. If the one-time passcode (OTP) emails aren't being delivered, it's possible that our customer service responses aren't reaching you either. To help us resolve this as quickly as possible, please send a direct message to the **BlueSteps LinkedIn page** with your name and the email address associated with your account. For users experiencing inbox issues, LinkedIn messages are often the fastest way for us to connect and provide support. We'll work with you directly to get your account access restored as soon as possible.




