BluePearl Veterinary PartnersReviews of bluepearlvet.com

Terrible Service and unprofessional staff. The waiting room is always lined up with pets and their owners waiting and waiting and more waiting. The only time they are efficient is when they make you prepay for services. They literally will not let you have your pet until you have paid the thousand (s) dollar bill. My dog was released to me in her carrying case vomiting which is why we brought her in. They readmitted her after we were put in (yes, you guessed it) another waiting room, After waiting another 2 hours and vomiting six times they readmitted her. This facility is a nightmare

This place is full of money driven monsters! I have never been in such a cold place and seen so many heartless people in my life. I brought my sweet dog there with hope and all they care about was getting thousands of dollars from us and refused to even give us one answer. They redid tests that i just had done at her vet 2 hours prior. They never showed me any of "their" X-rays. They would not let me bring my dogs bed or her food in. They would not let me see her till the last minutes. They never once offered me a tissue just wanted me to get off the phone with my husband so they could collect payment. I lost my baby girl and was not even given a tissue. Never asked how i was or any condolences. Just coldness!! I can't even get into the full story on here because it pains me in ways i can't even talk about. I walked out though the lobby shaking and balling. Those monsters behind the desk did not even say I'm sorry or even bye!!! I would not refer my worst enemy to this place. This place is sickening and makes me cringe!! They took my dog and not once thought about the feelings and family that love her. Please stay away from this place! Run! They euthanized my dog with nothing for anxiety or pain. They gave my less than 19 pound angel enough euthasol to kill over three obese people or three extra large horses. They are crazy!! They also gave me after requesting her medical records some other dogs X-rays. I don’t believe they ever even took X-rays of her. Just charged me. Andrea Monnig was the monster in charge that night in franklin, TN.