BluePearl Veterinary PartnersReviews of bluepearlvet.com

Blue pearl quit deceiving your customers and taking their money. When you know you can’t help their pet.

Blue Pearl cares about money. The end They are working very hard at removing my review but what I am stating is what took place. If yelp is doing it then they need to tell me what about my review violates the TOS. Be specific Yelp! Blue Pearl deserves 0 stars. There are good people there, but they are the ones that need to be running the show. As with every negative review against Blue Pearl, their paid shill will get on here and deflect blame and try to confuse the readers. Maybe some of them were lucky to have a good experience. Here is what happened: I took my kitty around 2/2/23 to get an ultrasound. My regular vet recommended them. That was a big mistake. That and some tests and came to about $700 or more as I recall. Anyway, I took her there for an ultrasound and they confirmed that she had cancer. They up sold more expensive diagnostics so I could fork over $3000 more. olsen and her recommendations she gave me were horrible. When I asked her about chemotherapy for my cat, she claimed that chemo would not work because in GENERAL it does not work! So because SOMETIMES chemo does not work, then it will not work for my cat either! That is just breath taking! That is a big, giant assumption. That was incredibly bad advice. During the waits I was giving her medicines as rxed. Anyway, I went to take another ultrasound to compare how far along my kitty was or not and wanted to do this since her next appointment was upcoming. BUT olsen made the brilliant recommendation to wait LONGER before bringing her in to diagnose her! How much longer? As in we will do this in the NEXT appointment after the upcoming appointment. I am layman but I knew something was askew, but I could not put my finger on it. She knew approximately how much time my kitty had but Blue Pearl primarily cares about money, that is it. She should lose her license permanently. The animals' well being is a distant second. In the meantime I set up another appointment with another vet. Anyway, later on they did the ultrasound and according to olsen, the tumor grew "a little bit". What does that mean?? Also, anytime I spoke to her which took forever to get her to speak to me, she would leave me more confused than before I asked her! They never drained my kitty of the fluids properly which caused her inflammation either. Well one time they took a bit but they were supposed to remove those fluids that caused her bloating from her but it was clearly not enough. Anyway, I took my kitty elsewhere but it was too late. She died a few days after I went to the appointment with another vet. Do not get me started on the offensively rude receptionist. She is an overweight woman with glasses, curly fake red hair, and pale complexion. I asked her a question and she just ignored me! She just kept typing who knows what. I could have waited all day and she would have just bury her face in the screen and ignore me. She was very rude and when ANY of the front desk people are rude or give off bad vibes, get out of there! Cancel the appointment right there or do not come back. It is just the tiny tip of of a very large iceberg. DO not go to this place, EVER. NO! Save the life of your animal companions by not going there. They contributed to her death. The thing I said about the dumpster is true based on other reviews. (UPDATE: Well, this is not yelp so no shills to force removals of reviews. Anyway, the reviewers stated that they have seen deceased animal companions callously put in the dumpster.) They forced me to remove the specifics.

It’s a joke. Went to BP in Delaware. After waiting 4 h and not seeing a vmd plus never told at onset we would be there this many hrs and more. No explanation except there’s now only 1 VMD and they need to chart, discharge see ICU pets before our emergency. Which was truly an EMERGENCY! Practice Admin did nothing but apologize. We left and we’re seen at Ryan Hospital which is part of Univ. Of Penn. Great ER. Blue Pearl should learn to be a true ER.

Money grubbing incompetence. Do not take your pet here if you value your pet or your wallet. Bad news.

They killed my dog, then instead of taking responsibility, tried to blame it on him. I will never stop telling people what a horrible place BluePearl is, ESPECIALLY their internal medicine department. Their attitude was "He's just a dog." That was said directly to my face. I have no monetary recourse or I would have sued their internal medicine specialist a long, long time ago. So take all of this how you will, but I urge you to not risk your baby's life with these incredibly callous people. Thank you for your time.

This place is, BY FAR, the worst place I've ever brought an animal. I will drive to another city to get my animal treated before coming back here. The day we went, it was a nightmare of 6 hours in the emergency room just to be seen, and it seems like other people had to endure the same torturous wait. While we were waiting, we witnessed a horrifying incident with a dog in the waiting room. The poor dog had a massive infection the size of an avocado on his thigh, and it eventually ruptured, spewing blood and pus all over the seating area. It looked like a balloon with a pin hole, it was spraying a creamy pink fluid six inched out from its thigh. We immediately alerted the front desk as the situation unfolded, but it took an eternity for a vet tech to finally emerge. Instead of taking swift action, all she did was hand the distressed owner a few gauze and disappear back inside. The woman struggled to clean up the mess with three boxes of Kleenex and countless paper towels, and to our dismay, none of the staff bothered to clean or sanitize the bench where the dog had been. It's absolutely appalling to think that the next unsuspecting person might sit down without any knowledge of the horrifying scene that had just taken place there. Adding to the chaos, our own beloved pet, who was placed in the back holding area, required anti-seizure medication while we waited. When we asked the front desk about administering the medication, they had no clue that our pup was even in the back. This lack of communication and awareness left us in a panic, unsure if our dog was receiving proper care or observation. The problems continued as we sought medical attention for our pet. The hospital admitted that they were severely understaffed and might not even have enough personnel to read x-rays. Yet, they had the audacity to charge us a staggering $300 for a service they might not be able to provide. Furthermore, they pushed for additional lab tests, but we refused, eager to escape this nightmarish place with our dog as soon as possible. The entire ordeal was exhausting and infuriating. We walked in at 5:00 PM and were finally able to leave by 1:20 AM, feeling almost more upset than when we first arrived. The combination of negligent staff, unsanitary conditions, and their unprofessional approach to medical care is unforgivable. In conclusion, I cannot emphasize enough how terrible my experience was at this pet hospital. The lack of care, concern, and professionalism displayed here is alarming, and I would strongly advise anyone to avoid this place at all costs. Your pets deserve better than the incompetence and callousness that this hospital has to offer.

I'm sorry we went there. Our dog had a tumor and needed scans, that only they did. Talked us into $8,000 surgery which just made the end of his life more miserable. Bill was $10,500. As soon as they realized we were not going to spend another Five thousand dollars they said there was no hope and just put him to sleep. They string you along if they think you will pay more, drop you like a rock when you have had enough

A swing and a miss. Very disappointed paid 2000 $ i don't believe they even did what I was billed for. Very vague on diagnosis. They missed the problem totally my dog suffered for weeks after. They gave my dog antibiotics that were listed buy my vet on meds that she should of not had , they did get her records so they should of scene that. Just a big 0