Blue MountainReviews of bluemountain.com

They informed me that I had been auto-renewed after the fact and then refused to give a refund. I had not used their service for years. Owned by American Greetings Corporation and not run ethically.

Actually 1 star is too many. I feel ripped off. I signed up for a month subscription which didn't register. When I went in the site to fix it I accidentally agreed to a further years subscription. When I wrote to explain the error I received a standard letter referring me to their terms stating no refund. I wrote a second time to explain the error and received the same response. What should have been a joyful experience has become a distressing one. I wish I had never started.it has left a bad taste

Cannot even get into the site to send a Xmas card on Xmas eve. Would not recommend this Company.

Tonight, I’d give them a zero if it were possible. I’ve tried multiple times to send an E greeting and the system will not preview it nor will it send it. Consequently, you do the card over and over and it won’t send it. I tried to send a note to the company asking why this is a continuing problem and it’s not accepting the submission on their own web platform. It’s time to cancel my subscription with them. I’ve had other issues that I wasn’t happy with the resolution but tonight I am done with them. It’s too bad their cards are cute but if this is the kind of service that paying customers get this is unacceptable. Please look elsewhere for your cards.

Blue Mountain site continually crashes. I have used it over the past 3 days, occasionally managing to send a card but mainly finding that the site has crashed, asking me to login again, having lost the changes I made, or the new contacts I had added. A very challenging experience. I emailed the customer service but received no response. Blue Mountain, you need to improve your customer experience!

Very poor support... no support, never got answers, I wanted a trial, and suddenly I bought the year subscription. This is like cheating on me. Better don't try it

I finally had to cancel my subscription to Blue Mountain. A couple times the ecards were never sent. I also had to call them and complain because they didn't send some of the ecards on the date I had requested.

Very deceptive billing policies. One errant click and you will void your so-called "trial" period and your credit card will be charged with no recourse to get a refund. I will never use this site again. I have NEVER asked my credit card company to block a merchant until I had this experience using Blue Mountain. Do yourself a favor and find another online service for ecards.