BlueLotsReviews of bluelots.com

Response from BlueLotsOct 30, 2018

Hi Phu, I want to apologize for the delay you experienced in reaching out to us. We have been a bit short-staffed the past month as the BlueLots marketplace has grown rapidly. I just wanted to assure you that we have hired more customer support representatives and are continuing to grow our team to be sure we provide the best customer service possible going forward. Thanks so much for your patience and for letting us resolve your issues for you. Thanks again for your business! -Chris

Response from BlueLotsOct 30, 2018

Hi C. Bromley, I want to sincerely apologize for the delay you experienced in reaching out to us -- it is completely unacceptable and definitely below the standard we have set for ourselves. We have been a bit short-staffed the past month as the BlueLots marketplace has grown rapidly. I also want to assure you that we have hired more customer support representatives and are continuing to grow our team to be sure we provide the best customer service possible going forward. I'm also very sorry about the confusion with this purchase. One of our support reps did reach out to you and I believe resolved your issue, but if you have any additional concerns please do let us know. Thanks so much for your patience and for letting us resolve your issues for you. -Chris

Response from BlueLotsOct 30, 2018

Hi Dominique, I want to sincerely apologize for the delay you experienced in reaching out to us -- it is completely unacceptable and definitely below the standard we have set for ourselves. We have been a bit short-staffed the past month as the BlueLots marketplace has grown rapidly. I also want to assure you that we have hired more customer support representatives and are continuing to grow our team to be sure we provide the best customer service possible going forward. I have not been able to find any emails from you in our support system, though, nor was I able to see any recent orders on your account. If you could please email us at [email protected] with the order number you are referring to so we can be sure to resolve your issue ASAP. I do apologize that we are not offering phone support at the moment, but we will be opening that back up soon. Thanks! -Chris

Response from BlueLotsSep 21, 2018

Hi Robyn, I am sorry for the delay on the reply. Please contact [email protected] and include your Order Number and we will make sure to address your issue as soon as possible. We look to resolve any inventory discrepancies you may have had.

Response from BlueLotsDec 6, 2017

Hi Barbie, Thank you for sharing feedback with us! We are glad that you had a great experience and we appreciate the time you took to leave us a review! Thank you for sourcing with BlueLots!

Response from BlueLotsDec 1, 2017

Hi Katrina, Thank you for sharing your BlueLots experience! At BlueLots, we are constantly looking for more ways to improve! We appreciate the time you took to leave a feedback :)

Response from BlueLotsNov 16, 2017

Hi, Thank you for sharing! We definitely want to provide our customers with a smooth purchasing experience. Our Customer Support Team will reach out to you for any additional feedback you may have and thank you for sourcing with BlueLots!