BlueLots is a B2B marketplace that connects small businesses, entrepreneurs, and individuals looking for additional income with sources of bulk inventory to resell for a profit.
BlueLots (bluelots.com) has 60 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
bluelots.com
Website
bluelots.com
Category
Malls & Marketplaces
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 35% of reviews.
Latest
Most recent review: August 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Junk that couldn’t be sold elsewhere, you really think you are going to get what they say $15,000 worth of goods for $900? If that were so, they would be doing it themselves. Bought one lot and it was junk.
Response from BlueLotsJun 16, 2021
Hi, please note that this is not us! We do not list mystery boxes on BlueLots. You purchased from a scam site https://www.bluelots.com.cn/ that is pretending to be us. We are getting multiple 1 star reviews because of this and are trying to get the site taken down. Notice the ".cn" domain at the end. Please consider removing your review as this is damaging our reputation. Thank you.
NI
Nina
Very bad customer service they act nice…
Very bad customer service they act nice but they’re not willing to help you I buy customer return and it was all scratch and rest I paid $380 for nothing
Response from BlueLotsJun 16, 2021
Hi, please note that this is not us! We do not list mystery boxes on BlueLots. You purchased from a scam site https://www.bluelots.com.cn/ that is pretending to be us. We are getting multiple 1 star reviews because of this and are trying to get the site taken down. Notice the ".cn" domain at the end. Please consider removing your review as this is damaging our reputation. Thank you.
JS
Jamie S.
Excellent customer service from Alex…
Excellent customer service from Alex with BlueLots! All my questions are answered in a timely manner. My first order arrived super quick, two or three days I believe. Item quality was just as pictured and described.
MM
Mia M.
fraud
I ordered $300 worth of hand sanitizer and they told me I had to send in a photo of my credit card and drivers license after they already took the money , claiming that my payment was fraudulent. If it’s fraudulent than why did you take the money from my account, i don’t know this site seemed fishy from the start, at this point I just want my money back.
Response from BlueLotsMay 16, 2020
Hi Mia, I'm so sorry for your experience with us. Unfortunately, we've dealt with a number of instances of fraud recently and so do a verification process on some orders from new buyers. We absolutely are not suggesting your purchase was fraudulent, but our support team was simply following our fraud prevention process in requesting identity verification. We have received feedback that customers don't feel comfortable sending that information via email, though, and so are working on an integrated process where identity can be verified directly through our website.
I do see that your order was cancelled and you were issued a full refund, but please reach out again if you have any further concerns. Again, I'm very sorry this gave you a bad impression of us, but please remember we are just trying to fight an onslaught of fraudulent purchases. These fraudsters are often very sophisticated and so it can be very hard to tell which orders are legitimate or not, which is the reason for the ID verification process.
I hope you'll consider giving us another chance. Someone from our support team will be reaching out shortly to offer you a promo code in case you are interested. We appreciate your honest feedback and hope you much success in your business!
-The Bluelots Team
LE
Lemor
Great service and prompt shipping
Great service and prompt shipping. Items were delivered as described. Very happy.
JO
John
Fibo Steel Jewelry
Pros: Everything labeled for id and new condition as expected.
Cons: Disappointed with what I can actually get (price-wise) for the pieces at e-commerce sites.
I understand that the original manufacturer sets the retail price.
Response from BlueLotsJan 24, 2020
Hi John,
Thanks for taking the time to provide this feedback. I'm glad to hear that everything arrived in new condition as expected. With regards to the exaggerated MSRP -- if you feel that there was any intentional misrepresentation by the seller, please contact our support staff and let us know. We'd be more than happy to assist.
Often times, the original MSRP will be significantly higher than the actual resale value of any item, especially one being sold within a secondary/liquidation marketplace. The MSRP is just that -- An originally suggested retail price from the manufacturer. So these values are typically not absolute, and more so used as a reference. Hopefully that info will help with future purchases on Source!
Again, if you have any doubts at all or if you'd like to open a dispute with the marketplace seller, our support team is always here to help.
- Sean K
SN
Sabrina N.
Excellent from start to finish!
Super easy site to navigate!! Lightening fast shipping and quality products! I will be using source time and time again and highly, HIGHLY recommend! Thank you Source.com!
AR
Art
Source.com is by far the fastest…
Source.com is by far the fastest company so far who ships the purchases right out!
