angelia R.
Never got out items
Never got our items EDIT: I will not be taking down this review simply because of your nasty comment or the assumption that this is a false review. I requested coat assistance for my children three months ago. The coats were marked as shipped but were never received. I reached out to the shipper multiple times with no resolution and eventually stopped pursuing it, especially since this was a donation and not a purchase, which honestly made the situation feel questionable. For reference, my order number is ORDER #1390BLUECHICO. I have shipping/confirmation emails if you feel this is not enough information for you…
Response from Blue ChicoJan 25, 2026
Hello, I am not seeing your name in any paid orders. If you were part of our Free Coat Program, all items show delivered and this is a false negative review. No one with your email address has ever asked us for help and this does not reflect our service towards our customers. Did you check the post office for a hold? Also, please reach out to us directly, don't tank our reviews without reason, that's misleading to new customers. We have received zero contact from you about this issue and this is the first we have heard about it. We can help locate where it your item was delivered, but this is inappropriate. Please take the proper steps. Use the contact page on our site or send an email to [email protected] and send us your order #. If your coat was FREE, paid for by us, and if you did not receive it then you need to reach out so that we can find it within the tracking system for you. Please remove this review and go through the proper channels.