blueberrypediatrics.comReviews of blueberrypediatrics.com

I’m actually shocked by how poorly this experience was for me. My sons have pink eye. So, rather than having him run his infection all over a waiting room. I signed up for blueberry on Saturday. The send a kit for $15 to help with exams. (Obviously I don’t have that kit yet. They haven’t even shipped it. It’s only Monday morning now) They told me to be on the look out for him to get an ear infection and to come back if his symptoms get worse or he gets an ear infection, my sons never got an ear infection. So I didn’t think that would be us. But sure enough, 3am Monday morning he wakes me up crying his ear hurts. He’s cold. He hurting. The antibiotics drops are healing his eye but the bacteria obviously traveled. I get on blueberry at 4am to get an antibiotic script for his ear because obviously I can’t put eye drops in his ear. The doctor refused. She said since I don’t have the tools to examine the ear she wouldn’t give him an antibiotic. She even. Amex the condition he has and still refused stating it could be something other than the bacteria that’s already confined in his eye. Mind you, my sons never has never had an ear infection and I was told to come back if this happened. Instead, she told me to find a friend that uses blueberry at 4am or go buy a scope with a camera on it. She told me a supervisor would reach out to me and she would let cuz service know I want to cancel. Instead of talking to anyone about this horrible experience they just auto sent me a refund without and confirmation of discussion. Not worth the disrespect honestly.

They used to be great. Now the doctors do nothing. Will no longer treat ear infections unless you can get them a clear digital image from their terrible otoscope. Babies and toddlers are virtually impossible to get clear images on. In the past, the doctors were understanding. They would usually prescribe an antibiotic and ask you to follow up with your pediatrician to be sure. Every single time they diagnosed an ear infection it was confirmed with an in office visit. I’m a mom of 4. I know when my kid has an ear infection. 3 out of 4 have tubes. Number 4 is on the same trajectory to getting them. I called you because it’s 4pm on a Saturday and I don’t want to go to the ER or urgent care and wait 5 hours for an ear infection. I seriously used to love the service and would recommend it to anyone and everyone. It’s total garbage now.

I would not recommend this service. They advertise they can treat a sinus infection. But when my son had one they could not treat it and instructed us to go local, which we did and had our antibiotic within the hour at a local utc. False advertising in my opinion.

⚠️ Parents: Please Review the Terms of Use Before Using This Service I strongly urge any parent considering Blueberry Pediatrics to read their Terms of Use very carefully before signing up. My experience with this service was deeply distressing and, in my opinion, revealed serious flaws in how they manage pediatric care through a telehealth model. In my case, Blueberry escalated a situation involving my child and filed a report with Child Protective Services despite never evaluating my child in person and being made aware of multiple in-person medical assessments that found no cause for concern. This caused significant emotional trauma for my family. In my view, the providers seemed more focused on following rigid internal protocols and protecting themselves from liability than on delivering thoughtful, individualized care. This is particularly troubling in a telehealth setting where direct examination isn’t possible, and decisions are being made without full context. Even more concerning is that their Terms of Use include a binding arbitration clause and class action waiver, which appear to limit parents’ ability to seek legal accountability in the event of harm or negligence. While telehealth can be a valuable tool, my experience with Blueberry Pediatrics was not helpful but harmful. I would never want another parent to go through what we did without being fully informed of the risks. Please proceed with caution and know exactly what you're agreeing to.

DO NOT FALL FOR FAKE REVIEWS and paid influencers. I had a terrible experience!! You are better off googling symptoms yourself, coming up with a diagnosis then go see your IN PERSON doctor because that’s what they are going to tell you to do anyway. The doctor .. (I don’t believe she was a real doctor) told me to call poison control because I gave my kid 1 tablet of ibuprofen (he can take up to 3!) every 4 hours for a day. She clearly didn’t read any of the notes I had provided about his symptoms. She was condescending and her use of smiley faces when she clearly was not wanting to help was so unprofessional and unnecessary to say the least. My point is .. she wasn’t being kind .. she was being a covert b!tch. This company is USELESS and unhelpful. Dont waste your money or time. AI is better .. 🤖

If I could give zero stars, I would. Blueberry Pediatrics recklessly filed an unfounded CPS report against our family after we followed our actual pediatrician’s advice instead of their misguided recommendation. The doctor never assessed our child via video or requested photos of our toddler to evaluate if there was any consistent evidence of abuse. Based on a photo of a bruise on his ear sent through chat (the reason for the visit; it looked dark so we wanted to make sure there wasn’t anything we needed to do or follow-up on, making sure it wasn’t a sign of a more concerning illness vs a toddling accident), they claimed concern of child abuse and directed us to take him to the ER for investigation. This was absurd, and we let them know a) he had just been seen by his actual pediatrician who had no such concerns after a thorough evaluation on his 15 month visit and b) we would gladly take him to the pediatrician in the morning but the ER is full of sick people and c) it’s $500 vs a $15 copay. They said we didn’t have a choice and called the hospital to tell them we were bringing him. What we actually did was call the pediatrician, explained what was going on and his office directed us to forgo exposing our little guy to the hospital and bringing him in the next day so they could clear this up with a check up Blueberry could follow up on. We did and as expected they said he was fine; however, Blueberry Pediatrics didn’t follow up—they simply reported us without cause. Our 6 year olds were traumatised by a social worker (though kind, it’s scary) and police officer showing up to our home. They spent the rest of the day coming up with plans to “keep each other and the family safe” so they wouldn’t be taken away. Heartbreaking given no one had done anything wrong—our little guy’s only been walking for a few months. He’s not steady—toddlers bang into things and fall. And they get bruises. It’s part of growing up. His actual pediatrician took one look at the bruise and said it was clear he banged into something- the crease was evident, and not something someone did to him. Had Blueberry bothered to actually evaluate him, perhaps they would have seen the same. But they didn’t. Their “visits” are chat- and phone-based, though they do have video capabilities, the doctor chose not to use it. Weird and reckless, given her subsequent report first to the local hospital and then CPS. We have 28 years of spotless parenting between us, and nothing untoward has ever happened in our home. Filing reports like this without evidence is not just irresponsible—it’s harmful. If you’re considering this service, be aware that they may act without due diligence, harming your children and putting your family at risk.

This company falsely advertises doctors notes on google and then they refuse to write or give notes under a membership plan.