BlossomfloristsReviews of blossomflorists.com

Worst company for flowers. Don't use them!!!! Complete joke. Gave them my order, they took it for a Saturday delivery, then said they couldn't deliver it and said it would be Sunday Mother's Day, I thought ok no sweat. Then today said they could not deliver again. Unacceptable. Got a text saying it was a remote location would have to be mailed on Monday. Ormond Beach, FL is not remote. Save yourself the trouble and use someone else

Horrendous company that has absolutely zero standards or integrity; this place is a SCAM!!!! Awful customer service, they misrepresent their products so they can profit by deceiving their customers. Please save yourself the frustration and go else where!

I had a horrible experience today with Blossoms Florist in Buffalo NY. I ordered an arrangement on 4/21 with Chelsea to be delivered to my granddaughter's bridal shower at a restaurant on 4/25 by 11:00 am. I live in CT and could not be there so I wanted to surprise her with the flowers. The maid of honor texted me at 12 noon that the flowers had not been delivered. She checked other areas of the restaurant. I called several times and each time I got a recording telling me that my wait time was 15 seconds but nobody picked up. I called as if I was going to place an order and got a live person (Nicole). She kept saying she didn't have details although she was at the florist but would not check on it and transferred me while I was talking. I went through their messenger system and voice mail and still no phone call with an explanation. I will file a dispute with my credit card company, but I am very, very disappointed with Blossoms Florist and should have 1) checked the reviews first and 2) gone through my florist here in CT and let them resolve the issue. I don't think the staff gives a damn what their customers think.

Wish I would have looked at reviews before using this company, this was my first and will be my last. I thought they were a local florist located next to my sisters house. They have on their website free delivery which is false they charge for delivery and a handling. They sent me an email stating the had to change the arrangement my sister still has not received the flowers it has been 3 days now, and I was on hold for 10 minutes and could not speak to anyone about the order. What is going on with your company. Will not use your services again. Will not refer you to anyone. Not happy at all, very bad customer service.

BEWARE - Scam artists! I had a $119.00 arrangement sent to my boss, a senior manager at Cisco, to her hospital room. On April 12, I ordered from a photo on their web site and reviewed the order carefully by phone with their representative, being assured that what was in the photo was what would be sent on April 13. When I received a photo of what was actually received from my boss on April 14, I was shocked. It was NOTHING like the photo from which I ordered. I understand that sometimes slight substitutions need to be made but I this case, what was ordered was not only WRONG and completely DIFFERENT, but what was sent was comprised of very cheap flowers and a cheap basket -- so they are making money and scamming by charging for high quality flowers and baskets but delivering the CHEAPEST floral arrangement materials INSTEAD. I have proof of the photo I ordered from on their web site and the photo of what was actually delivered. When I called on April 14, they said they would deliver the correct order to my boss within 48 hours, who at that point had returned home for recovery, and I gave them her address. As of today, April 19, no new replacement flowers have been sent--when I called, they are now changing their story and using the 'shortage/substitution' excuse. So, I contacted American Express just now with my proof and they are crediting my card. Lesson learned, never use this florist again! I should have read some of the other reviews below from others who have been scammed with deliveries that are completely different than orders.

I ordered flowers to be delivered to an Aunt who was in hospice. They told me they were a florist in the town that she lived in. They are not they are out of LA. They assured me it was same day delivery, since she was in hospice I wasn't sure how long she would be with us. The next day they text that the deliver wouldn't be for 2 more day. I tried calling and they kept hanging up on me. I also tried the on line chat and they never responded when I talked. Finally my husband called and they talked to him. I cancelled the order, but we will see if I get my money back. At a stressful time to begin with who wants to deal with florists like this

I ordered a beautiful funeral wreath on Feb 24th, to be delivered to the funeral home on Feb 25th. The funeral was on the 26th at the church. I saw no sign of the wreath at visitation, so I contacted Blossom Flower Delivery. Their explanation was the wreath was to be delivered to the church on the day of the funeral (which would have been too late), and gave a cock and bull story that the delivery person had a wreak and had to go to the hospital. Waiting for refund of $157 as I write this—will see. Update: I did receive a full refund for the wreath, for which I’m thankful. Still disappointed re the lack of funeral arrangement

TERRIBLE!!! Nothing but a bait and switch scam. Better to buy from your local florist or even a grocery store. I sent flowers to friend when her mother died and what was delivered was NOTHING at all like what I ordered. NOTHING!!! Not even close to what was pictured. After 2 weeks of phone calIs and emails (including photos) I was offered $10. If I could rate them less than 1 star I would...