Hi, I normally don’t leave reviews, but I really had to after all the great support they gave me.
First of all, I had issues with DDoS attacks on a dying game that I host. Bloom immediately took action and assigned one of their team members to my ticket, who created a filter specifically for my game within 12 hours, which blew me away. No one else wanted to create a filter since the game is dying. We did experience a few small DDoS-related issues afterward, but they were resolved immediately as soon as I reported them.
The support they provide is easily 11/10. Other businesses could learn a lot from them. The services are great too, and their servers run perfectly. It’s insanely affordable for what they offer, so I will stay here until I no longer need a host.
Thank you, Bloom, for making my day in a way that no one else could!
BH
Benjamin H.
Nice MC Server Company
Handled my ticket well getting my old server files backs. Props to RebelMyThik for handling it for me
JT
Jack T.
A detailed review.
I figured it was time for a detailed review after migrating away from Bloom. Overall, it's a good hosting company. There's a reason why they are trusted in communities such as Admincraft (133K members) and they are at the top of the game. I purchased a managed server from them in September, 2023. Unfortunately, there were initial hiccups that delayed the launch of my server. Their node was either having networking issues or oversold, and I requested to be transferred to another node on September 24th, 2023. Luckily, my request was handled within a day or two and I was up and running.
We ran our network without issues for about 9 months or so. The price was pretty high; $36 a month for 16GB of RAM on a Ryzen 5950X. Pretty good CPU, but certainly not the cheapest in the game. As our needs to expand arose, the next available plan was almost double the price, and at that point renting a dedicated machine is the smartest option, so we began planning to migrate away.
Then, during the month of May, 2024, significant downtime, random maintenance, and packet loss occurred. There were nights when the server was completely unplayable with users getting ping spikes up to 16,000, and time outs were common. This happened for around a week before we cancelled our plan with Bloom. I would also like to point out that during one of these maintenance events, the only notice I received was a message in their "Duck panel" that I could only see if I actively was logged in to the panel. There was no ping in Discord, email, or anything of the like. I hope they provide more notice to customers in the future when maintenance occurs, as it is rather disruptive.
I understand networking issues are common in the industry and cannot always be mitigated, but I felt this could definitely be better. Other users I have talked to in this space are still experiencing these issues with Bloom to this day.
On the bright side, these issues seem to be mostly few and far between. 80% of our experience with Bloom has been great, hence the 4 star review. I would also like to thank their social media manager for making a video and short about our server a few months back. That guy rocks and you should pay him to make more videos.
TP
Tyler P.
Geri was great!
The server was easy to set up with the FAQ section and Geri in technical support answered every question I had seamlessly! The UI is great to work with and my confidence is pretty high in Bloom if they have others like Geri behind the scenes supporting us customers.
LD
Lukas D.
Customer Service Experience
I had someone named Matt help me with my questions & concerns. He was very efficient, fast, friendly, polite and overall very knowledgeable.
MC
Mcn C.
This host is nothing short of perfect
This host is nothing short of perfect, with such low prices for whats given I adore this host. I have been looking for a minecraft sever forever now, and I think I've finally found it. For just $20 a month I can host up to 7 people on a sever at once without any lag, a heavily modded minecraft sever might I add. Plus the support teams are just amazing, im so glad I stumbled across this and didn't go for the far most expensive options I've been seeing, I highly recommend giving this host a try.
BW
Bingzhe W.
Never had a single problem throughout…
Never had a single problem throughout the server's purchase, and the support is very active.
LG
Lee G.
Incredibly stable performance in unusual circumstances.
So been with Bloomhost for almost 2 months now. We ran into a fairly severe minecraft mod issue over the past few days (issues with the mods themselves to be precise) that ended up resulting in thousands of entities being created and loaded while we worked out a fix.
The server handled it... without issue. It didn't care. Which is kinda wild because with our previous server provider the server would start having noticeable performance hits with less than 1,000 entities.
I am incredibly pleased with the decision to switch providers and appreciate how well their servers handled the issue while we fixed it.