BlitzReviews of blitz.gg

Response from BlitzFeb 17, 2024

Thank you for your feedback and for detailing the issues you've encountered with our app. We truly apologize for any inconvenience this has caused you. We identified an internal memory issue that was contributing to the problems mentioned, such as outdated builds, ads, performance degradation, and the unfortunate crashes and FPS drops during gameplay. Our team worked diligently to implement a fix to address these concerns. However, after deploying our solution, we faced unexpected complications with Microsoft Defender. This interaction forced us to roll back our recent update, essentially resetting our progress on these fixes. We want to assure you that we are actively working on a resolution to improve app performance and security, without compromising the user experience.

Response from BlitzFeb 17, 2024

We're sorry to hear about your experience. Our app is designed without any features that interact with keyboard layouts or key presses, and our development team has confirmed this. It's unusual what you've described, and we're confident it's not related to our app. For any issues or concerns, please don't hesitate to contact us at [email protected]. We're more than willing to investigate and assist you further. Your feedback is valuable, and we're here to ensure a seamless experience with our services.

Response from BlitzFeb 17, 2024

We apologize for the network issues you've been experiencing. Our app is designed to continuously fetch the latest information, which requires a stable internet connection. While in-game, the app only loads advertisements and shouldn't significantly impact your network performance. If your ping spikes to high levels, it might be due to limitations with networks that have lower bandwidth. We understand this is not ideal and are genuinely sorry for any inconvenience caused.