Rose
It took longer than expected
It took longer than expected And sweater is long I’m short person doesn’t have pocket

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Blinkswag (blinkswag.com) has 166 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Sales & Marketing · Solon, Ohio
Excellent

Sales & Marketing · Cincinnati, Ohio
Excellent

Sales & Marketing · Cincinnati, Ohio
Excellent

Sales & Marketing · Cleveland Heights, Ohio
Excellent
Showing 15 reviews with 3 stars · Clear filters
Rose
It took longer than expected And sweater is long I’m short person doesn’t have pocket
customer
The product was great and came fairly quickly. The one thing I didn't like is that through the process I got a total of 9 emails with shipping updates, which was excessive, and they almost looked like spam. They came from another name (Team Zoho) so it wasn't connected to Blinkswag or our company (it was team swag) - not a great brand experience.
Response from BlinkswagFeb 7, 2024
Thank you for bringing this to our attention. While we are thrilled that you like our products and fast delivery, we apologize that the order updates you received did not meet your expectations. Our CRM offers Live Tracking notifications which sends an automated notification with every shipping carrier scan, we understand how this can be overwhelming and confusing. Based on your feedback, we have made adjustments so that the Live Tracking feature is turned off. Our clients moving forward will only receive our custom emails, which clearly identify the sender as BlinkSwag and contain the tracking number for self-service tracking. We hope that you give us the opportunity on future orders to illustrate that your business and client experience is important to us. Please contact us at [email protected] with any further comments, concerns, or feedback you would like to share; we appreciate your willingness to help us grow.
Mark F.
Product was fine. Shipping time was extreme.
Response from BlinkswagJan 15, 2024
Thank you for the review, we are sorry for the inconvenience caused to you. Our team will look into it and reach out to you to compensate for the lost time. Thank you
customer
Slow getting my product out. I had to send several emails and phone calls. Product was great once I finally received it.
Response from BlinkswagOct 16, 2023
Thank you for your review. We’re sorry to hear your experience with BlinkSwag was less than 5-stars. The majority of our products are produced on-demand with varying production times. Our website outlines typical turnaround times and we submit emails with the expected ship date after the order is placed. We are able to expedite orders in many cases, if a firm delivery date is noted on the order or communicated directly to our team. Please feel free to reach out to our Customer Service team at [email protected] and we'll be happy to assist you on any future orders.
customer
I had ordered 2 mediums. When I received my package I had 1 medium and 1 small. Not sure how the order got switched to a small.
Ugi
I ordered 4 t-shirts. An email with tracking information came really quick for first 2. But I didn't get any information on the last two so I had no idea if they were shipped and or when they will arrive. When I reached out to the rep, he or she was helpful providing me tracking information.
customer
Mostly every sample has had to be reprinted. The quality has not been great. Wait times have been tremendously long for turnover and getting an account set up. Invoices are being charged twice to credit card after being paid. Shipments are being sent with incorrect items. Customer service has been quick to answer and helpful when issues arise.
Response from BlinkswagDec 9, 2022
Thank you for your review, we apologize that the service you experienced did not meet your expectations. Since the date of your experience, we have made many enhancements to our process and platform and would like to take this offline together to meet and review them if you are willing. We hope that you give us the opportunity to illustrate that your business and client experience is important to us and we will take the necessary steps to remedy your concerns. Please contact us at [email protected] with any further comments, concerns or feedback you would like to share; we appreciate your willingness to help us grow.