BlinkswagReviews of blinkswag.com

Response from BlinkswagMay 14, 2025

We’re very sorry to hear about your experience. We understand how disappointing it is to wait a long time and then receive a product that doesn’t meet expectations. That’s not the level of quality or service we aim to provide. Our Production Manager will be reaching out to you directly to look into the issue with the logo stitching and find a way to make this right. Thank you for bringing this to our attention—we truly appreciate the opportunity to improve.

Response from BlinkswagMar 18, 2025

We sincerely apologize for this experience. We’re very sorry to hear that your order was incomplete and that you didn’t receive a response to your email. This is not the experience we want for our customers. Our team will be reaching out to you shortly to assist and ensure this is resolved as quickly as possible. Thank you for bringing this to our attention—we appreciate your patience and the opportunity to make things right.

Response from BlinkswagMar 10, 2025

Hi Joyce, We sincerely apologize for the delay and for the issue with the logo on your order. We understand how frustrating this must be, and we truly appreciate your patience. Since our products are made on demand, they typically take 12-14 business days to produce. Additionally, as your order was an international shipment from the U.S. to Luxembourg, it took longer to arrive. We want to make this right for you! Please send a photo of the apparel to [email protected], and we will arrange for a replacement as soon as possible. Thank you for bringing this to our attention. We appreciate the opportunity to improve your experience. Best regards, BlinkSwag Support

Response from BlinkswagOct 8, 2024

Thank you for your review, we apologize that the service you experienced did not meet your expectations. Upon placing an order, you received confirmation of the expected fulfilment time which includes the carrier time; production times are available on the website for review before placing your order. Once the order is placed, our team sends the expected delivery date for all items in the order. Products arrive in separate shipments as they are produced on-demand with varying production times. I see that one item was shipped and delivered, while the others are pending shipment. We also send shipment notices which include tracking information and packing slip showing which item(s) are in that shipment. In this case we expect all items to arrive to you by 10/14, as per the initial notification, and will send further updates when the other items in your order are shipped. Please contact us at [email protected] with any further comments, concerns or feedback you would like to share; we appreciate your willingness to help us grow.

Response from BlinkswagSep 5, 2024

We sincerely apologize for the inconvenience you experienced. we’d like to clarify that we received your message on Live Chat on August 12th regarding the issue with corporate billing. Our team followed up within 24 hours, reaching out to the corporate office to resolve the issue. Once the credit was assigned to your account, you were successfully able to place your order. We understand how frustrating this situation must have been and truly regret any communication gaps. If you didn’t receive our response, kindly check your spam or junk folders, as our email may have landed there. We always strive to improve our service and value your feedback. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Response from BlinkswagSep 3, 2024

Thank you for your review, and we apologize for the confusion and inconvenience you experienced. We’ve identified and fixed the issue regarding the undisclosed payment request. Rest assured, the payment link you received will not work because your payment has already been processed. You will not be charged any additional fees beyond what you originally agreed upon. If you have any further concerns or questions, please feel free to contact our customer service team. We’re here to ensure your experience with us is smooth and satisfactory. Thank you for your understanding.

Response from BlinkswagFeb 5, 2024

Thank you for your review, we apologize that the service you experienced did not meet your expectations. The store structure that your company has selected is on-demand, so all products are produced as they are ordered with varying production times. Our website outlines typical turnaround times and we submit emails with the expected ship date after the order is placed. Based on your feedback, we will review potential items to stock with your company. Please contact us at [email protected] with any further comments, concerns or feedback you would like to share; we appreciate your willingness to help us grow.

Response from BlinkswagOct 16, 2023

We’re sorry to hear your experience with BlinkSwag was less than 5-stars. We have escalated the system issues related to your NOOK funds to our team for troubleshooting. If there are any additional details you can provide to help us improve the site, we would be grateful to have you share them. Let us know if you are open to discussing your experience in more detail, please call/email us at [email protected] or 1.888.670.7924.