BlindsgaloreReviews of blindsgalore.com

Website says their blinds typically ship in 2 days, but it is actually 2 months for a tiny order of two blinds. Once they got the order, they didn't even respond to my emails. First and last order.

On April 15, 2019 I purchased several blinds for my house - 3 for windows and 1 for a sliding glass door. The one for the sliding glass door broke in 2021, just after the 3 year warrantee expired. Customer service from Blinds Galore was entirely unhelpful. About 2 weeks ago, the blinds over 2 of my windows stopped going back up. Now my mother in law has lived in the same place for 24 years, and it came with blinds that still work perfectly. But BlindsGalore.com blinds break less than 5 years. The blinds from BlindsGalore.com are just not quality, they don't last, they break. I strongly recommend against any purchase from BlindsGalore.com.

Blinds purchased 4/13/19, broken less than 2 years later, they shipped a repair part and left it to me to fix, and today, 4/28/23 the strings broke. The service rep said "too bad, it's out of warranty." My mother in law has hers (not BG) for 25 years, no problems. BG blinds: give 'em 4 years, and their toast. Total crap.

Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?

We put an order in for blinds, and had to wait over 9 months to receive them. We phoned them monthly throughout this time period, and each time we phoned they said they would have the blinds shipped out right away. Finally received the blinds, they were really nice, but they are motorized and came with battery packs but no charger. We phoned about this, there was a separate charge for the charger, which was fine, but we have been waiting 3 months now without a charger, so we have no way to use these blinds. Would not order from them again.

Their prices are good, but we had a horrible time with delivery postponements (delayed 4 times or 2-months) and then they delivered the wrong blind (1 of 2), so we had multicolored blinds in our bedroom for 2 more months. Can't recommend them.

Don’t recommend them. In two separate orders of two blinds each, two of the four had dents in the head rail. Buyer beware.

If you decide to order from this terrible company. Make sure you only order in quantities of a maximum of 4 blinds at a time. Blinds Galor has a hidden policy of only allowing 4 blinds to be exchanged per order, so if you need more than 4 blinds. Only order 4 blinds at a time! Only 4 blinds can be exchanged per order. Play their game to make sure all you blinds fit properly. I will never order from them again. I was recommended to them by the Adam Carolla show and was made to believe if any ov my order didn’t fit they would replace them no questions asked. It wasn’t made apparent, that only 4 blinds could be replaced per order.