Blinds Chalet Reviews | Read Customer Reviews of blindschalet.com

Blinds ChaletReviews of blindschalet.com

3.917 reviews
Decoration & Interior
1550 E McKellips Rd Ste 110, Mesa, Arizona

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Blinds Chalet

About Blinds Chalet

Blinds Chalet is a family-owned window covering company that has been helping homeowners find the right blinds and shades since 2006. For more than 20 years, we’ve made it easier to shop for custom window treatments online with quality products, competitive prices, free samples, and expert support from people who know window coverings.We offer a wide selection of custom-made blinds, shades, shutters, and other window treatments for virtually every room, style, and budget. From cellular and roller shades to wood blinds, woven wood shades, Roman shades, shutters, and motorized options, each product is made to fit your windows and your needs.At Blinds Chalet, we believe ordering custom window coverings shouldn’t be complicated. Our team is here to help with product selection, measuring, ordering, installation questions, and support after your purchase.After covering more than 1.3 million windows and serving over 350,000 customers, we remain committed to the same goal we started with: providing quality custom window treatments at a great value, backed by knowledgeable, personal service.

Blinds Chalet (blindschalet.com) has 17 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: blindschalet.com
Website: blindschalet.com
Category: Decoration & Interior
Location: Mesa, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 6% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Blinds Chalet reviews

Showing 4 reviews with 1 star · Clear filters

Geoffrey L.
Sep 12, 2026
Whatever you do. STAY AWAY.
Whatever you do. Do not do business with this company. I ordered 7 blinds. All were defective. The company refused to do anything. STAY AWAY. I should get a refund for all Seven Blinds. They are a terrible product
Response from Blinds ChaletOct 15, 2026
Thank you for your feedback. We take product quality and customer satisfaction seriously and would like to clarify the steps we've taken to address your concerns. After receiving photos of two of your seven shades, we worked with the manufacturer and obtained approval to replace those two shades at no charge. However, you requested replacements for all seven shades, so we have asked multiple times for photos of the remaining five to document the reported issues and determine the appropriate resolution for the entire order. Unfortunately, we have not received the additional photos or a response to our requests. The two approved replacements remain available, and we are waiting for the necessary information to finalize the resolution. We stand behind our products and remain committed to resolving any manufacturing defects. We simply need the opportunity to review the reported issues with each shade so we can move forward. — The Blinds Chalet Team
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Evan M.
Dec 8, 2025
Not a good deal
Ordered 7 custom blinds, which were not even shipped for a full week. Mounting brackets were missing for all units, and about 1/3 of the end caps were already loose in the boxes or coming off the ends. Fit was WAY too tight and all units had to be ground down to avoid gouging the drywall; our contractor said his local place recommends a fat 1/4" deduction for inside blinds (1/8" on each side), but it turns out this company's policy is 3/16 +/- 1/8" deduction. Be prepared for them to scrape grooves in the window frames, and rub on the sides.
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An T.
Oct 1, 2024
Should be 0 star.
Should be 0 star. This company is a big boss merchant. Customers have to contact them if they want to know the status of their orders. Take a very long time to process the orders. I ordered 2 aluminum window blinds since Sep 12 2024 until today October 1st 2024 I still need to wait for them without any notice.
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Tbon
Apr 9, 2021
Make sure you read all of the fine print!
Make sure you read all of the fine print! The site claims a 30 day customer satisfaction guarantee, but that is a lie. You have to purchase different insurances at the time of ordering, otherwise you are fully responsible for your blinds even if you don't like them. Even the different insurances don't cover much, you as a customer still have to pay out of pocket, its disgusting i have never heard of a company doing this! Also order samples, because the colors are completely misleading on their website. I received totally different colored shades than i ordered but was basically told it was my fault for not ordering samples... how about have correct colors on your site?! The description of the shades i purchased stated it had a fabric front, and when i received them they were cheap plastic looking vinyl. Very little photos of items as well... and they are kind of expensive for window treatments, i felt so ripped off. Buyers beware!
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