BlazePodReviews of blazepod.com

Ordered on the 2nd December with delivery 2-3 days. But order has still not left the warehouse and Customer Service is non existent. The responses almost sound automated as they don’t respond to the content of your email. I doubt this will arrive in time now. Avoid! Regret purchasing now.

I placed an order (our 2nd) for our school as the kids love them but our old ones we bought during lockdown were on the way out and not all charging - fair enough as we use them with kids! Yes i purchased in the Black Friday sale, and totally understand there would be some kind of postal delay. But to take my money and not even have a dispatch date 8 days later is really not on. They cannot tell me when my order will go out. If they cannot complete big orders then they should not offer big discounts or have more staff to cover the orders. Surely they cannot have sold that many that a week later they still cannot give me a date for my order? I ordered many items during that same weekend and everything else has either arrived or I have had an email saying it has been shipped. I am really disappointed since I have been a supporter of these for nearly 5 years. EDIT: it is now over 2 weeks since I placed my order, they sa this post and created a parcel with DPD but DPD have never received this parcel. All emails are copied and pasted. I have given them time to resend another parcel but all i get is “our logistics team are looking into it” AVOID AVOID AVOID I am now going to trading standards as they are still advertising their Christmas deals with no hope of every getting these items out.

Haven't delivered product when said they would. Haven't even shipped yet. Response was they would email me and never have. Terrible

Qualität unterste Schublade! Gehen nach 2 Jahren kaputt so dass du ständig mehr investieren musst in die Firma...sie bieten dir lächerliche 25 Prozent an!

Subscription is rort! The pods are expensive enough up front and are extremely limited without the subscription. Just another company deliberately making their product worse to force a subscription on customers. Do not recommend.

Out of stock. How is it possible that they are still selling on the site without stock? They never told me they were out of stock until I contacted them to ask about my order, if I don't ask, they don't inform me of the situation. But they charged me the same day I placed the order, so they do it the same day. The worst thing is that they don't tell me when they will have inventory again! Unbelievable

You guys have a decent product but a really bad policy to lure customers into buying this expensive product thinking they will be able to use it without the membership. Nowhere on your website do you state that without the membership, one can only use one of the functions plus no way to extend time, etc. The product is useless without it, especially for the clients I work with (people with Parkinson’s). It’s misleading and really disappointing. If I knew upfront, I’d be willing to consider paying membership but not like this. Great way to lose customers!

In the bin with the pins breaking.