Vanessa W.
Got the help I needed--LOVE my Blazepods!
Initially, I wrote a bad review because the customer service was not up to par (after such an expensive purchase too), but I am here to say Blazepod reps reached out to me immediately and were genuinely interested in my success with Blazepod. I work with people who have Parkinson's Disease (and other neurodegenerative diseases) and these are great for assessments and other fun activities too! But I didn't know how to use them and needed help--Brian contacted me and spent time teaching me to navigate this system. He was so helpful and so patient and I am so much happier now with my purchase. Having had these for a while and now understanding them better, I wish I'd understood the "packages" they sold better prior to purchasing it. I got the "physical therapy" package and now have a couple accessories that are still NIB and I'll never use them--wish I could trade them in for a few more pods and the bases themselves. I'm also not a fan of the $10/month app I have to pay for--maybe one day they'll lower that cost? But overall, I still love them and they're a useful tool for my group and I'm a BIG FAN of their customer service now--they came through and delivered just what I needed to use these like I wanted.