alex C.
Wish I could leave a zero star review
Wish I could leave a zero star review. I am so frustrated with this company, I ordered an orca and dragonfly blanket. They both were suppose to have a thick white fleece on the bottom. What I got was not that. It looked cheap and with a thin tan lining. I’m not one to complain but these blankets are not cheap. I sent out multiple emails saying I wanted a full refund, on their website it does state if something is wrong they will refund your money. Nope! First it was so sorry here’s 30% off then they will refund me 30%. It’s like we’re going back-and-forth negotiating. Lastly they said 50% refund. Really bad costumer service. I know they print the blankets for each costumer but mine were wrong. You also have to pay shipping costs for returns. Somethings not right about this company. Please read reviews before purchasing!!! Don't waste your time and money!!!
Response from BlanketorApr 7, 2021
We are truly sorry for this mistake. We strive to provide the best solution available to resolve your issue as soon as possible. Please help us check your mailbox (including spam), our support team has contacted you to clarify and help you with this problem.


