Sophie 0.
Disappointed with product warranty. Bought a considerable amount of blank…
Bought a considerable amount of blank canvas products after seeing many positive reviews on social media, one of the brushes splayed after it’s second cleaning, used BC soap etc, contacted customer service, and provided images of brush etc,initially positive, had to complete form, return more images etc, then customer service started putting me through hoops re could I rewash , try reshape , if problem persists provide more images etc. Long story short, I am disappointed with customer service, IMO product is only as good as service provided if a problem occurs, I’ll bin the faulty brush and purchase different brand going forward.


