Black Rifle DepotReviews of blackrifledepot.com

Product was listed in email ad and on the site as in stock. Placed an order. Days passed with no communication. Finally received an email confirming shipping/tracking info. Days went by again until I received yet another email informing me the order was cancelled and would be refunded. That was it. I don’t know why I continue to give this company the benefit of the doubt. Keeps on disappointing. Never even gave an option to preorder for when it’s in stock again or anything! Lame company with horrible consumer relations.

Worst company ever. I ordered an FDE part and the wrong colored item showed up. Immediately tried to reach out to them to find a recourse. That was on Dec 14th. Here we are 2 weeks later and 3 emails and a voicemail have gone unanswered. Their return policy would means I lose 10% restocking fee and I have to pay to ship the item back to them for their screw up. Today after threatening to dispute the cards with my credit card company they finally responded and said they don't see any emails from me and to provide proof I reached out to them. What a terrible customer service experience. I'm left with no option but to dispute the charge.