Jacqueline M.
Excellent Customer Service
I placed an order for a 20th anniversary 9/11 snap back trucker hat. I received it without issue. A few weeks later I went to put it on for the first time and the plastic holding the snaps broke. I sent a picture to Black Helmet and received a prompt response. That particular hat was out of stock which was disappointing but I was offered other hats to choose from as a replacement. I chose one and it was delivered quickly. I am very pleased by how this was handled and will do business with them again.