The trading flow and tools offered by this platform are commendable, but the Discord experience leaves much to be desired. Echoing sentiments from other reviews, HellsBells frequently disrupts the environment with homophobic slurs and anti-Trump political commentary instead of providing insights into market flow. His behavior includes stepping away for smoke breaks, leaving traders in a state of limbo. Meanwhile, the Blackbox Discord is dominated by Kang’s immature antics, with his sole focus being SPX trades. Kang appears uninterested in utilizing or understanding the tools provided by Blackbox Stocks. Among the team, Maria and Lambo stand out as trustworthy traders who provide valuable insights.
HS
Hugo S.
There tools are okay
There tools are okay, but you can really get the same elsewhere. Their Discord groups are absolutely the worst around. Whether it is Kang making fart, snoring or sheep sounds in one Discord or Hellbells whining about politics. Either way, terrible Discords for trading.
EV
Evgeny
Awful customer service
Awful customer service. I needed to see a precise timing for historical options when they were placed, so this information was missing, only date can be seen. I have e-mailed right after I paid for this and asked politely for refund since I wanted to get rid of it and found the other way to trace it. Instead I was brainwashed that I need to download some excel sheet to see the time in addition to all other criteria, which looked to me difficult as I needed to work with too many various tickers. So I have insisted and instead was refused any refund, this awful service technically made me use it just because I paid for it completely ignoring my requests. This is unacceptable and very poor practice to deal with YOUR customers. So I urge everyone to be careful with this service, no matter what it promises to you. I've been long time in trading and if such superior service existed to make a consistent profit, so they make in a way that you are OBLIGATED to pay for it, this would be interesting to see. Most of them are not even close to it and only show scenarios where it worked, but never the full picture. So you are convinced to buy this or that service. So beware.
PL
Phil L.
No free trial says it all
No free trial says it all. The subscription cost is steep and just not worth it. Those price alerts they send are a joke – always late. You can easily use free options online and get the same results. The platform itself looks shady, and for what they're charging, you'd expect something much more user-friendly. Save your money, don't bother with this!
TW
Tyler W.
I loved the software, disliked support
I really liked BLBX they are very useful. However, I had problems on Android getting push notifications and when I complained about it I was kicked off the service. I had actually not gotten push notifications for 3 weeks, my wife sent an email asking why the mod trades (from ONE mod) always lost and next day I only got Trade Exits.
I think they accidentally unchecked my filters because THEY thought their web and mobile didn't work together but they do, I found out after buying a Chromebook, logging into the website and seeing all my filters unchecked, once I checked them all I got the push notifications.
I should've been given a free month since my service didn't work for 3 weeks but I believe my wife's email to them pissed them off and they decided refunding me 3 months to cover her $4k loss.
I didn't appreciate the lack of support, I didn't like my calls being emails ignored it made me feel like I was the "problem" but I wasn't the problem it was the push notifications, which technically, you don't need if you understand flow, but it was the principle: "I'm paying $99.97 per month If i'm not getting 100% of what I pay for then something is wrong"
I wasn't getting push notifications and the only alerts I was getting were "mod exits" so mentally, I thought my wife's email upset them and they modified my account. I don't think that it was what happened.
They did go into my account to check everything was working but I think whomever was in my account via WEB didn't know he unchecked all my filters thus preventing me from getting the push notifications.
So if I had to give it another go I would. I didn't appreciate being refunded for 3 months, Theresa's email to me was basically, "we tried to help you, here is your money back, be gone" and I will be honest, I was devastated and hurt cus all I did was send in-app message of "is push notifications working?" and then I fixed it and immediately got about 6 notifications.
I took a screenshot "I fixed it myself!!!" and prepared to login to the app to send a message but my access had been denied. So I was kicked off without them knowing I had actually fixed it.
I would give a 5 star solid review if BLBX actually called me up and apologized and gave me a free month of service. I was trying to help them and the hundreds of 1-2 Star Google Play Reviews that said, "Android push notifications don't work" from 2021.
I fixed it, I found out the web service works in tandem with the mobile service so if web alerts are disabled it WILL affect the mobile app.
As for the mod trades I mentioned above, I personally never followed, but my wife lost $4,000 following one trader. We would've appreciated a free month to make back that loss but it never came to that cus she complained too much, I almost wanna blame my wife's stupid emails on me losing this service but 3 weeks without anything but Mod exits, I guess we're even.
I'll never trash talk this company because deep down i love them and my wife and I are shareholders since $0.40, $0.50, $0.65 and now the stock is $1.30 so obviously they are doing good. The options flow is easy to read: BB Below Bid is Selling and AA Above Ask is Buying, I used Darkpool Activity with VWAP and made good money, like I said, I didn't "need" push notifications to use their service it was just the principle.
Overall, my last interaction and how my problem wasn't solved until I bought a chromebook and saw the web filters all unchecked is the reason for the 2 stars. I would rate it a 5 if I was still using it but I didn't appreciate being kicked off their service without verifying that was what I wanted.
If I'm welcomed back, I'll edit the review and give them five stars cus the SERVICE is good, its the customer support that sucked.