Chad H.
Wrong sized received and BJJ Outlet made it right.
Sizes are on on the extreme small size. I ordered a 3XL rash guard and it was at best a XL. Couldn't even get it over my shoulders. The when I tried to return it, I was told I would have to pay MORE money to send it back. Update: BJJ Outlet ended up really stepping up on this. It was determined that I received a smaller size than what I ordered. It took a little time but this was fixed and a new rash guard was sent to me at the size I wanted, at no cost to myself. Just received the new shirt and it fits perfectly.
Response from BJJ OutletMar 19, 2026
Hi Chad, We are genuinely sorry for the frustration this has caused, and it is disappointing to see this feedback while we were actively emailing you to find a solution. As a small business, we are certainly not trying to make our customers pay more to fix a problem. We actually reached out to you via email regarding this issue, but we haven't received a response yet. In that message, we offered to send you a replacement completely free of charge, if you could just help us verify we did indeed sent you the wrong size... We want to make this right and ensure you have gear that actually fits. Please check your inbox so we can get this resolved! Best regards, The BJJ Outlet Team