Troy S.
Outdated, incorrect business info they refuse to update
Google penalizes small businesses like mine whenever their business info isn't consistent, that's no secret. Bizapedia still uses my address from 24 years ago, despite my attempts to correct and update it. I've lived in my home for 23 years, so it isn't as though I'm expecting every directory to stay current while I hop from place to place. The issue is, unless I pay for one of their "premium" services, I'm not able to correct the information. To make matters worse, it also shows my business status as inactive. I'm actually licensed, bonded, insured, and I'm also a certified lead paint renovator with current licensing on everything. When entering the info on the contact page, it asks for the business URL, which I give, but then a message pops up claiming they have no record of such URL. It then suggests I browse their business directory to copy/paste my URL after it shows up in search, (which I do), but I continuously get the same error message that they have no record of such URL. Having the correct URL is a requirement in order to utilize their "Contact Us" page, so I'm in a constant loop of entering the "wrong" URL, looking up my biz and URL in their records, copying/pasting, (triple checking), then getting the same error message. Conveniently, (for them), if I pay for one of their "premium" offerings, I'm supposed to be able to access everything immediately. They are effectively holding my bad info as ransom over me and won't correct it without payment. I know of 1 other company who does the exact same thing, but I'll keep this review about Bizapedia. This company is shady.



