Bivvy Pet InsuranceBivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Janet
I'm not happy that I have to wait 30 days before I could claim my pet bill
Response from Bivvy Pet InsuranceJun 26, 2020
Hi Janet, we're sorry to see you're disappointed! We are upfront about our waiting periods on our Why Bivvy page and in the sign up process we discuss it so there are no surprises. We look forward to supporting you and Rosco through future, unexpected accidents and illnesses.
Dawnette
I just signed up so I am only giving it a 3. So far it has been easy, however we shall see how this plays out when I need to actually use it.
Response from Bivvy Pet InsuranceJun 23, 2020
Hi Dawnette, welcome to Bivvy! We look forward to turning this in to a 5-star review!
Barrie
1,600+ reviews based not on the quality of their service, but only on how quick it was to sign up ... IMO it's pointless to review a service-based company when all I've done is provide my name and credit card number. The proof will be when I file a claim - how quickly, easily, and hassle-free it was processed. People!! - don't review this company until you've received the service you've paid for. I will provide a review once I use the service, not simply b/c I've signed up for it.
Response from Bivvy Pet InsuranceJun 23, 2020
Hi Barrie, we look forward to providing you with a 5-star experience! Our pet parents share their claims reviews on Google and Trustpilot. However, we value our pet parent's sign-up experiences which is why we ask them for a sign-up review too.
Kina Lenore K.
Please see email just sent. System issues!
Response from Bivvy Pet InsuranceJun 19, 2020
Hi Kina, we'll check it out and get back to you soon!
Ethel
I would have liked to speak to a rep. Before joining. Now I see you are reviewing me. Am I covered for not? If so how do I get a copy of the plan?
Response from Bivvy Pet InsuranceJun 1, 2020
Hi Ethel, while signing up is done online, you can always give us a call with questions! We're at 855.434.3744. We're asking you to review us, not us reviewing you. You have two open policies: one for Faith and one for Roscoe, both have Wellness Care. To see your policy documents, log in to the pet parent account you created a password for during sign up! https://bivvy.com/login
Margaret
Filling out the forms and you click enter, it doesn't explain what is needed to be corrected. Nothing is highlighted to let you know what is incorrect.
Response from Bivvy Pet InsuranceJun 1, 2020
We're sorry you had trouble, Margaret! We're glad you were able to figure everything out.
Adele
I signed up and paid, now I need information on when it's available and what it covers! I have seen nothing since I paid, makes me very suspicious..
Response from Bivvy Pet InsuranceMay 13, 2020
Hi Adele, welcome to Bivvy! You can access all of your policy information for Liberty Lou in the pet parent account you created when signing up. (https://bivvy.com/login) As for your first payment, it hasn't been made yet. It won't be due until June 5, which is 30 days after you signed up. Reach out if we can support you further!
Davonna
Haven't used it yet..just signed up and bought it
Response from Bivvy Pet InsuranceMay 12, 2020
Welcome, Davonna! We're glad to have you.
