Bivvy Pet InsuranceReviews of bivvy.com

Response from Bivvy Pet InsuranceSep 9, 2020

We're sorry to see you had trouble, Jade! We'll look in to that issue.

Response from Bivvy Pet InsuranceAug 21, 2020

Hello, you can access your policy information and print it at any time within your pet parent account. To log in, click here: https://bivvy.com/login. We'll see if we're able to send policy documents to you in the mail, as that's not how we traditionally do business.

Response from Bivvy Pet InsuranceAug 2, 2020

Hi Susan, Boots is signed up, but your payment won't go through until you verify your micro deposits. Give us a call at 855.434.3744 if we can help you further!

Response from Bivvy Pet InsuranceJul 23, 2020

Hi Michael, Bivvy Wellness Care has to be added during the original sign up, it can't be added separately later. You can cancel your policy and re-sign up to add Wellness Care on Page 2. Regarding your password, it should be what you used on Page 3 of the sign up process. If you're having trouble logging in you can reset it by clicking Forgot Password.

Response from Bivvy Pet InsuranceJul 13, 2020

Hi Lorna, we share what we do and don't cover in multiple places on our site and in the sign up process! Check it out here: https://bivvy.com/why-bivvy. As for your policy information, they can be found in your pet parent account, which you created when you signed up. You can view and print your policy documents at any time. Please also double check you're receiving our emails from [email protected]. We sent a welcome email with this information too!

Response from Bivvy Pet InsuranceJul 10, 2020

Hi Elizabeth, our process is meant to be speedy and approvals are instant. We'd be interested in learning more about your experience so we can improve whatever the issue was. Please share more about your experience so we can address it.

Response from Bivvy Pet InsuranceJun 23, 2020

Hi Eric, we're sorry to see you had trouble signing up! Everything appears to be working on our end. We think you're going to enjoy your Bivvy experiences!

Response from Bivvy Pet InsuranceJun 18, 2020

Hi Lisa, you should be able to click Add Another Pet when you're in your pet parent account and merge both policies to the same account. To do this you'll need to use the same email and password as your original policy's account. We'll have a Bivvy team member reach out to ensure Sebastian and Louie Tink's policies are accessible through one pet parent account.