Pam J.
It was easy to navigate and sign up.
It was easy to navigate and sign up.
Response from Bivvy Pet InsuranceSep 26, 2022
Hi Pam, thank you for your feedback!

Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Pam J.
It was easy to navigate and sign up.
Response from Bivvy Pet InsuranceSep 26, 2022
Hi Pam, thank you for your feedback!
Mattie G.
I did sign up for insurance for my dog but you charged me 2 times on the same day- then again on the next week. So now I have been charged 3 times. Have no idea how to use this insurance. No communication. Would I just take him to the vet with no proof of insurance? Please give me some answers.
Response from Bivvy Pet InsuranceSep 22, 2022
Hi Mattie, we're delighted to offer Hooks affordable coverage! It looks like Hooks was signed up twice in our system, so two payments were originally made. At this time it looks like Hooks's second policy was cancelled and a refund was submitted. Regarding your question on an insurance card, we don't use them because you can go to any licensed vet! After your vet visit you can submit your claim within your Bivvy pet parent account. If you have any additional questions, please give us a call at 855.434.3744 or send us a note at [email protected].
Loretta M.
Not sure how to use insurance, do you send out a card or something? Other then that it was very easy to sign up for! And it sounds like you save money by having it. Is there a waiting period?
Response from Bivvy Pet InsuranceSep 21, 2022
Hi Loretta, with Bivvy you can go to any licensed vet, so you don't need an insurance card. Instead, after your vet visit you simply open a claim within your online Bivvy account and share a copy of your invoice. There is a waiting period for accidents, illnesses and orthopedic conditions. If you log in to your account you can review your waiting periods! https://bivvy.com/login
customer
Would be nice to talk to someone
Response from Bivvy Pet InsuranceSep 21, 2022
We're always here to help! Send us an email at [email protected] or give us a call at 855.434.3744!
Matthew B.
I just purchased the insurance for my puppy mastiff mix…hopefully I’ll only need it a few times a year like check ups etc but it never hurts to be prepared especially as this is my service dog!! My only complaint so far is that the site doesn’t allow to make more then one month at a time! I would like an option to pay a couple months ahead!! homo!!
Response from Bivvy Pet InsuranceSep 21, 2022
Thanks for the feedback, Matthew! We'll share your idea with our team.
Randy G.
Do not know how Bivvy Insurance is yet just signed up 9/7 will give a chance no offense but i hope i do not need it for a long while.
Response from Bivvy Pet InsuranceSep 12, 2022
Welcome, Randy!
Demorris E.
Service was good a little confusing but read it well and understood what all was covered
Response from Bivvy Pet InsuranceSep 8, 2022
Welcome to Bivvy! Reach out if we can help you further at [email protected].
William H.
Easy straight forward
Response from Bivvy Pet InsuranceSep 8, 2022
Thank you, William! We hope to get you to a 5-star review in no time.