BITMAIN USReviews of bitmain.us.com

I ordred S19 pro and paid for it, so instead of getting the item shipped, I get an e-mail the next day stating that my order was cancelled which I never cancelled;

I have 2 orders on 10/10/2023. My orders cannot be processed but my debit card has been charged. I got refund after 2 weeks. I am disappointed.

I made a purchase, which was confirmed and processes, then canceled TWICE, refunded TWICE. I called my bank, egg-brains customer service twice. I text the chat agent 3x. have the transcript them giving me multiple different reasons as to why my payment wasn't processed. The customer service people wouldn't try to fix my issue only blame my bank, me or prior customer service agents. I'm no closer to a answer 8 hrs later. THE WORST PART IS, that same card at the SAME PURCHASE did process one of the parts I ordered. (now being shipped to me) even though they canceled the other 6 items on the same order and calmed my card can't be processed? I know this sounds are vastly incompetent.

Unfortunately, I was thoroughly unsatisfied with the whole process of buying KDA Miner KA3 from Bitmain US. The delivery was extremely slow, the payment process was fraught with with problems, and customer service didn't respond to mu inquires in a timely fashion. I don't recommend anyone use this online store as they are unreliable and unhelpful when it comes to customer service.