Bitguruz Casino ▶ 300% Bonus & Free SpinsReviews of bitguruz.bet

Worst platform I've ever played in. Complete fraud. Don't waste yyour money there.

worst site. DO NOT USE THEY ARE LIARS!

Refuses to close account

Nada contenta, me dicen que me anulan el bono por cuenta duplicada y eso no es cierto!!! Esta promocion es una ****ESTAFA****

⚠️ BE CAREFUL WITH BITGURUZ My experience was extremely disappointing. After winning a significant amount and reaching a balance of around $11,000, I completed their extensive KYC process and provided every document they requested. After all that, they cancelled my withdrawal and closed my account, claiming I had multiple accounts. I have never opened or used another BitGuruz account. They wasted a huge amount of my time and then closed my account when I tried to withdraw my winnings. I also recommend being very careful when relying on the positive Trustpilot reviews for this casino. Based on my experience, I have serious concerns about whether some of the positive reviews accurately represent genuine customer experiences. Do your own research and be extremely careful before depositing or keeping a large balance with BitGuruz.

I want to share my experience with Bitguruz to prevent other users from falling into this legalized scam. After accumulating a win, I requested a withdrawal. From that moment on, a real bureaucratic obstruction started under the guise of "security checks."Instead of asking for all the documentation at once, they demanded documents in installments, day after day, constantly raising the bar with absurd requests. They started by asking for an ID, then a selfie holding the ID with their website in the background, then a utility bill, followed by bank statements, and finally, they went so far as to demand a copy of my employment contract or latest payslips! Their goal was never to perform standard verification, but simply to stall and buy time. They knew exactly what they were doing: by keeping my funds frozen for days with this endless bureaucracy, they exploited my frustration. Unfortunately, their psychological strategy worked: exhausted from waiting, I kept playing until I lost everything I had won. The ultimate proof of their total bad faith? As soon as my balance hit exactly ZERO, the document requests magically stopped, withdrawals were unblocked, and the account became fully operational again. They no longer need to block you when they don't owe you a single cent! An unfair site that uses dirty psychological tactics and invasive requests to wear down the player and avoid payouts. Do not deposit a single penny here; if you win, you will never see your money.

Started OK, but poor 'VIP' treatment. Games glitch and disappear when activating bonus features. VIP MANAGERS UNRESPONSIVE OR DONT HELP. I tried giving them the benefit of the doubt, but I'm taking my custom elsewhere. When attempting to close account, they use stalling tactics.

Pure scam "casino" delete all your wins "tecnical error" and give half back "good will gesture" dont play here if u want u money. Poor customer service, low rpt too.