Bitcoin DepotReviews of bitcoindepot.com

Just use Bitcoin Depot for the first time. Purchase $20 worth of bitcoin it took almost 30 minutes to get to my wallet and I received $13.65 worth of bitcoin that's a hell of a fee I would encourage anyone who's looking to buy Bitcoin to shop somewhere else .

I was the victim of a scam using a bitcoin depot machine. The fraud protection department does not have a phone number where you can directly get ahold of anyone to try and reclaim your transaction fees and ask clarifying question to submit to recoup the transaction fees. They make it as difficult as possible for a victim to meet the 5 day deadline to complete a notarized affidavit and submit it. I sent multiple clarification questions and yhouncy refused to answer them. I was ignored by her for 2.5 days and then she waited to respond on another question that had to do with the affidavit until day 6 so that I wouldn't have my claim submitted in time. They want a detailed submission and only give you 8 lines to write it in. I stated I would type it up and sign it in front of the notary and attach it. They refused to say if that would be accepted or not and then rejected my submission before even receiving the police report at the 15 day mark. They are no better than the scammers and make money off of holding onto transaction fees from scammed money. Their transaction fees are 23% which is a huge chunk of change in most cases. They should be held accountable because this seems illegal. They are not about helping a scammed victim at all. I've submitted the rejection letter to the prosecutor working my case.

Decided to try it out, didn’t want to drive all the way to Walgreens to load my cash app. They took out way more than the 3 dollar service fee and the transaction took longer than an hour or so. The kiosk is super slow. Do yourself a favor and use cash app for cash to bitcoin. I don’t know how these guys are still expanding and even got an IPO. I see no growth in this industry , total ripoff. Idk why they even call it an ATM when last time I checked you most likely use an atm to withdraw cash , not just take it and take huge fees

Drove to three bdcheckout locations. The purple icons. I select the address from the app, select load cash and prepare my barcode. Each retailer refuses to scan the barcode. I can’t get my funds. Bdcheckout and bitcoin depot are scams.

Just to use their service they are taking 24.2% on transactions and do not state this upfront. They are literally using loansharking rates.

This is horrible horrible let me repeat horrible service. This is a scam just know they charge what they call a spread fee plus a flat fee of 3 dollars. Only in the super fine print article 9 of the terms and conditions does it mention anything about this.The service fee will be a flat fee of three dollars ($3.00) and Bitcoin Depot shall charge a spread of up to twenty three percent (23%) of the total transaction amount calculated in USD. The spread refers to the difference between the cash inserted into the kiosk and the current market value of Bitcoin received, excluding the $3.00 flat fee. Like it took me a long time to find this. In the app the legal document would even load wow this guy and his sports cars are going to hell they will eventually shut this down but not until we all get ripped off I guess.

Terrible business practices! Site seemed to infer a seamless and fast 1st time exp. yet when I used the ATM it wasn't until AFTER I inserted my cash that I was informed I needed to contact customer service. I was than told they needed more info yada yada yada but it with only take about 10 minutes. I waited at the store prkg lot over 2 hours before giving up. Its cute been over 2 weeks and nothing but even an explanation when I call. I now use RockItCoin ATMs exclusively, they were very professional, helpful and even helped me get verified a taste way than the standard. I doubt I will ever buy crypto anywhere else tbh

10 hours and I’m yet to receive my bitcoin!! What the hell is going on. Huge fees and still delayed transaction