Stuart D.
My experience with this company was so…
My experience with this company was so disappointing that I contacted a lawyer to work through legal options to void the contract. I presented my needs early on in a discovery call with their sales team. I stated I was at bandwidth and needed a hands-on agency. They affirmed they would help with this, but delivered generalized, unhelpful advice instead. When I confronted Aaron about this lapse he said plainly "if you want us to be hands on, I can charge you more money." The call turned sour as he made more personal attacks, then refused to share the recording of the call when I asked. I advise potential clients to research and look at unprompted, independent reviews on forums like Reddit. It seems there are many stories like mine. EDIT IN RESPONSE: After replying to this review, Aaron began texting me while I was at home with my wife, said he had my address, threatened our livelihood, and said he could bury us in legal fees to put us out of business. I attended my kickoff call with someone named Robin, had some follow up "audits" and responded promptly to all communication throughout the process.
Response from BitBrandingAug 1, 2026
Stuart, we're sorry you did not have a great experience. We also believe there are also three sides to each story. You should share that you were in the program for two weeks, never scheduled your kick-off call, did not respond to any communication, and that nothing was ever done with the lawyers as there was nothing done illegally. We're still cheering for you and your brand and hope you're doing well.


