Where premium quality meets exceptional service.We are your trusted online destination for the finest selection of natural and organic products. Our vision is to provide not only superior products but also an unmatched shopping experience.
Discount Pantry (bisketempire.com) has 14 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
bisketempire.com
Website
bisketempire.com
Category
Smoking & Tobacco
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 64% of reviews.
Latest
Most recent review: October 2023.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Awesome company great service.
A plus service and products
KR
kristopher R.
I have been a bisket customer for years…
I have been a bisket customer for years . They have always taken lots of care to keep customers happy.
Things come quickly and at about 1/3 of the price of a local reseller shop.
Response from Discount PantrySep 18, 2023
Thank you ❤️❤️
ZW
Zachary W.
Perfect!
My tray arrived quickly, and in perfect condition! Would definitely recommend this seller!
ME
Melanie
Impressed with the service I received
My first experience did not go very well in the beginning. They did refund more than half of my money. I ordered again and it was 100% accurate. I received personalized emails assuring me my order would be right and it was. I have just placed a 3rd order. Prices are fantastic.
IW
Isaac W.
Awesome selection
Awesome selection, and great pricing 👌🏼
Response from Discount PantryAug 21, 2023
Thank you! :)
AH
Amber H.
Great service
Great service, haven't received the dab mat yet, but I'm excited!
Response from Discount PantryAug 19, 2023
Thank you so much for the review 💗
CB
Christopher B.
It's not very easy to navigate through…
It's not very easy to navigate through the website for one. Two I ordered two bottles of juice and there's no nic in them. When I tried to message someone to see if I could add some to my order no one answered. I went one the website to order some it costs 8 bucks to send a $3 bottle of nic. Always ordered my juice from brisket and was even and club member. Hopefully this newly rekindled relationship gets better.
Chris with Bisketempire quickly took care of the issue and this customer is completely happy!
Response from Discount PantryAug 18, 2023
Dear Christopher Berger,
First and foremost, thank you for taking the time to share your feedback with us. We genuinely value our longstanding customers, and it's important to us that we address your concerns.
We sincerely apologize for any inconvenience you've experienced navigating our website. Please understand that we launched our new site recently with an extensive product line. We made the decision to launch early to ensure our loyal customers, like you, could access the beloved BisketVapes juices again as soon as possible. We're actively working on refining the user experience and your feedback is invaluable in guiding those improvements.
Regarding the nicotine issue, we deeply regret any confusion. Our new e-liquid format, as outlined in the product description, adopts the Short Fill method. This method allows our customers the flexibility to adjust their nicotine content. This change aligns with the evolving vaping regulations. For clarity, on each product page, it is stated that the product does not contain nicotine and that it's a short fill juice. This means that nicotine shots must be purchased separately. Additionally, there's a product add-ons option clearly mentioning the availability of nicotine shots. We understand that this detail might have been overlooked, and we're dedicated to making such important information even more prominent for our customers in the future.
We value your patronage and to make up for this oversight, I've reached out to you via email ([email protected]) with an offer to send some complimentary nicotine shots. Please check your inbox and authorize the shipment so we can expedite the process.
Lastly, as the son of Kenny George, the original founder of BisketVapes, I deeply understand and value the legacy of this brand. My father's sudden passing in 2021 has been a challenging journey for our family. As we have relaunched this brand in his honor, my mother and I are committed to providing the best to our community. We hope you'll remain a part of this journey and allow us the opportunity to serve you better in the future.
Warm regards,
Chris L.
