BishReviews of bishs.com

I have never regretted a purchase more in my life than buying a Go-Play travel trailer from Bish's RV. I purchased a $32,000 brand-new 2024 Highland Go-Play dumpster fire in 2024. Yes, it has been two years getting my trailer ready for a weekend out, and yet again, there are more issues with it. Every time I take my Go-Play trailer out, I am reminded of all the issues I have had and have continued to have with it. This is not an isolated issue either; I have two buddies who also bought 2024 Go-Play trailers, and they have experienced a lot of the same issues. AVOID THE GO-PLAY TRAILERS LIKE THE PLAGUE. My heater doesn't work. They installed the wrong thermostat. The solar panels don't work. They were wired incorrectly. The fridge works sometimes, but never consistently. wallpaper is coming off. The dinett collapsed from a small child's sittin on it SITTING not jumping or horseplaying. The seal for the slide came off completely. The first time I took it out this year. The inside and the outside are quite literally separating from each other. I can see the road from the inside of my trailer. The pea trap on the toilet was cracked and only finger tight and was leaking. The bottom of my shower is cracked also leaking. The hood vent in the kitchen fell off. And much much more. I have spent hundreds, if not thousands, of dollars in repairs to this trailer already; hire an inspector, even if it is a brand-new trailer, because you never know what you are going to get. I have learned my lesson and I am now paying for it. I have only taken this trailer out six to eight times in the last two years because I know when I do. Something is gonna be broken or need repaired. I have only taken it to full-hookup paved places; this trailer has given me nothing but headaches. I have never had a bigger regret than purchasing it. It has taken the fun out of camping for me. Heed my warning and do your homework. And if you want bish to help you or do anything about anything, be prepared to sit on the phone for a minimum of 30 minutes. Or to be nickel and dimed, every stop along the way. Notice they are quick to reply to any comment with minor negativity, and everything that's positive. people with real issues In the review section are ignored. That alone shows you their true colors

Untrustworthy. They guaranteed to pay mt state taxes but underpaid and then denied what they had agreed. They supplied the rv with faeces stained WC. They concealed the bodywork damage. The salesman, Robbie, kept promising to escalate it and get me a resolution...never did.

Bish’s Customer Service Rating (-5) Stars! Why? I’ve dealt with Bish’s RV (Sales, Maintenance, and Warranty) since they moved to Junction City Oregon (July 2021). I’ve reached the point where I will not seek their services even for warranty work. I can’t recall how many times I have dealt with Bish’s RVFix seeking warranty services for my RVs. Work orders were created and placed in the queue then forgotten. Often, I had to call to get the orders moving again. The biggest breakdown was/is between the RVFix telephone Techs and the Bish’s repair location. Similiar to medical referrals, once the referral (work Order) is submitted, it is the patient’s (Customers) responsibility to contact the doctor and schedule and appoint. Once I was able to secure an appointment, I then engaged local Advisor who inquired about my claims. I have no idea what was/is contained in the original work order sent by the online Tech Representative, but the local Advisor had no prior knowledge of the issues or didn’t mention them. The fun part was the walk around! During the walk around the Advisor explained why the issues were covered or not covered under warranty. For Example, Cabover leaked like a sieve (not under warranty), Tires damaged all 4 fender wells covers due to chassis issues (not under warranty), emergency escape window latch wouldn’t latch (not under warranty), and the list goes on. The Local Advisor told me he has no authority to validate claims - the warranty department must perform that function. Interesting, because an online RVFix technician can authorize warranty claims before you even drop off your camper. Though the Local Advisor claims he can’t authorize warranty claims, he has the authority to squash your claim request on the spot! Remember, Bish’s helps file and process claims for most major RV manufacturers and extended service contracts. No independent customer service representative in this equation. Key take aways: (1) Avoid Bish’s, their bottom line is $$$$$. Yes, I know that is not unique in the RV community, but Bish’s doesn’t even try and hide it. Yes, there may be some cute customer service objectives on the wall, but they are meaningless. (2) Avoid BISH’s Warranty/Extended Warranty. Go elsewhere (Good Sams etc…). Do not let the Bish’s Business Representative bully you into purchasing an extended Warranty Plan, they are worse then Time Share salesmen. This is where they make their money. (3) Pre Delivery Inspections are Pencil Whipped. IMO, if Pre Delivery Inspections were performed the number of warranty claims would be drastically reduced. I think if Bish’s conducted a pilot they could easily prove it. I mean how can and inspector miss a cracked hot water heater, broken propane regulator, roof leaks, and a plethora of electrical issues. Yes, I know it is the customers’ fault for not demanding an in-depth operational test prior to acceptance. I suggest customers take a half day inspecting the rig from bumper to ladder – do not accept deliver until the items are fixed or you will become a slave to their pathetic warranty system. Note: AI Overview (BISH’s Employee Turnover): Bish’s RV (Bish's Enterprises) does not publicly disclose an exact, official employee turnover rate. However, Employee feedback indicates that Bish's RV experiences high turnover due to intense corporate pressure to hit high volume goals, a disconnect between out-of-touch management and front-line workers, and a commission-heavy pay plan that can make it difficult to earn a competitive wage. See Indeed.com

My Biggest concern was dealing with the service advisor, John. Throughout the entire process, I felt like I was constantly getting the runaround instead of straightforward answers. Every time I asked about pricing, timelines, or the status of the repairs, I left more confused than when I arrived. John's communication was extremely difficult to work with. He often seemed distracted, unfocused, and unable to provide clear answers. As a customer trying to get straightforward information about my trailer, the experience was frustrating and exhausting. The focus often seemed to be on telling me how much he cared about customers and how highly regarded he was, rather than actually providing clear communication and getting the work completed. At one point, I was told to look him up on Google by him, because of his reputation and reviews. I did look up Bish's RV and have not seen a review praising him like he likes to make himself seem. However, that wasn't relevant to the issue I was experiencing. He just simply did not match to his "talk". What mattered to me was receiving accurate information, realistic timelines, and having my trailer repaired properly. Instead, the work was delayed, communication was inconsistent, and some issues remained unresolved. As a customer preparing for a major event, I needed actions and results. THIS WAS AN INSANE NIGHTMARE dealing with John. On Saturday, when I went in to what was supposed to be the final pickup, I spoke directly with the technicians working on my trailer. They were helpful and transparent about the repairs. In contrast to the experience I had with John, several technicians told me they found him difficult to work with, which unfortunately aligned with the challenges I had been dealing with as a customer. I appreciate that the sales manager and service manager ultimately stepped in and worked to make things right. However, by that point, I had already spent multiple days dealing with confusing communication, missed expectations, and unnecessary stress. I spent days trying to get answers, making repeated trips to the dealership, and worrying about whether my trailer would be ready in time. The lack of communication, changing expectations, and unresolved issues created a great deal of unnecessary stress. What should have been a straightforward repair process became emotionally and mentally exhausting. The contrast between management's response and my experience leading up to that point was significant. The entire experience felt unprofessional and fell far below what I expected from an RV dealership and service department of this size and reputation because of JOHN'S unprofessionalism.

DO NOT DO BUSINESS WITH!!!!!! First off, they will send your credit application to as many lenders as possible even when not needed. I now have 14 hard hits to my credit report. I authorized only 2. They are criminal in trade in value. They offered barely half value trade for my 8 month old 160k toy hauler. Customer Service is a joke. I purchased a new rv from them and during my walk through I noticed a part missing. Showed the technician . He made note of it. I asked if they had the part in stock and was told it would have to be ordered and sent to me. I've been sent the wrong part twice. Obviously the parts department is incompetent. I finally contacted the manufacturer and they overnighted the right part at no charge. Bish parts department prices are very high. Service technicians aren't very knowledgeable. There was an issue with the door striker plate on my new rv. The technician that tried to fix it was a joke. Again I called Brinkley and they payed to have a mobile tech come and get it fixed. In short, I'll NEVER do business with Bish again for anything .

I wish there was a zero star! If you buy at Bish’s be prepared to have a horrible experience if you need to use the service department. They love to take your money at time of purchase, but provide bad service and poor communication if you need it repaired. We bought a 2025 Eagle 5th wheel. Our refrigerator went out and it took over two months to get a new one installed. When it was installed our wall, floor and counter were damaged during installation. We returned for the repairs and we were assured all the work was completed. When I checked, the countertop was not installed. The manager said they had an internal communication issue. We waited for it to be installed. When we arrived at our campsite we awoke to a flooded kitchen due to water line not being properly tightened. They also leave a mess in your rv after any repair. We have had grease on our walls, dirt and debris left on our floor and random extra parts left in our RV. We will NEVER have Bish’s repair our RV again.

I purchased a Sunset RV Cloud Breaker travel trailer from bish in Billings Montana. I took it directly to a KOA where I made arrangements to stay for the summer leaving it plugged in and coming back each week using it as a place to stay while I fished some favorite reservoirs. Had to leave earlier than expected but kept it there from June to end of August. When I left the campground I stayed at a fishing access site in Montana. That’s when I found out the batteries were not charging from my truck or the solar panel. I called Bish service department and they made an appointment for six weeks out in Billings. I told them I would take it to Bish Bozeman but they said no. They would not even contact one of their so called other RV partners to get me in as I had a hunting trip in Western Montana coming up. I was not happy but what could I do? I could not even leave it plugged into my truck to run the lites and be able to open the electric propane safety valve. I ended up buying a generator to get through until my appointment. I took it in and left it for four days. Went back after the four days and asked them what they found and what parts they would have to order. They had not even looked at it. I told them to get my trailer pilled out to hook it up and it was buried four deep behind other RVs. I took it to camping world and they found the converter was bad. Camping world in Billings got in touch with Sunset RV, the manufacturer and asked if they could do the warranty work. They allowed them to repair under warranty. Camping world was the best. Ordered the parts and got the repairs done fairly quick. But now the very expensive Gel Batteries were ruined. Bish would not even return my calls to find out where they got the batteries I paid for so I could maybe get them replaced under warranty. I was just out 600.00. I will never step foot on their lot again.

Honestly no one should have to go through this BS. Sent it to me unclean, no walk through, have not fixed the issues and refuse to even call after contacting VP and CFO. Complete shameful and I say this only because it is absolutely true. I would never recommend this location for any RV purchase. Broken cabinet, shower stall not flush, AC mounted not flush, solar charger does not work, dirty with saw dust, metal shavings, fingerprints, no, manual, no response to a new purchase and the unit is different than advertised. Spent hours looking for the version I rec'd - Does not exist. Don't buy anything from this location. Off to S media on this one! This is absurd. I am not mad just extremely disappointed with this company, go to camping World. Never buy online from this dealer.