Bishop Gold GroupReviews of bishopgoldgroup.com

I was pretty nervous about moving my 401k into gold after I retired last fall. The stock market was just making me too anxious. I ended up talking with Sam at Bishop Gold Group, and he took the time to explain how the whole rollover process worked step by step. He never pushed me into anything I wasnt comfortable with. The paperwork took a little longer on my bank's side than I thought it would, but Sam stayed on top of it. Really glad I made the switch for peace of mind

What a bunch of annoying P.O.S's. Twice today, my wife has had to tell these morons she is not interested and to stop calling her! First off they are liars, told her they were following up on an inquiry she made, she didn't make an inquiry, THAT'S WHERE THE LYING COMES IN! Now, I don't care to do BUSINESS with a company of LIARS! Hope this helps someone.

Secure wire transfers and data protection. They use strict security protocols for wiring money, verifying everything verbally before any funds moved. In an age of cyber fraud, I really appreciated the extra steps they took to ensure my money arrived safely.

Clear explanation of custodial vs. storage fees. They broke down the custodial fees versus the storage fees versus the metal costs. There were no grey areas. I knew exactly where every dollar was going, which is essential when you are managing a retirement account on a budget.

It is rare to experience such high-quality service these days, but this team proves that politeness is definitely not a lost art. Every single staff member I interacted with was based in the United States and was an absolute delight to speak with. Having a native support team makes a massive difference—communication is entirely seamless, clear, and efficient. Beyond just resolving my inquiries, the representatives genuinely care about your experience and your day. It is incredibly refreshing to feel truly heard and valued as a customer. I cannot recommend them enough for their outstanding hospitality and professionalism!

They keep their word on pricing locks. They locked in a price for me over the phone. The market spiked about an hour later, but they honored the lower price we had verbally agreed upon. That level of integrity is crucial when dealing with volatile markets.

I signed up for their news letter and expected them to reach out with services. I got a call this morning from Bishop Gold Group who started the call with my name and kept asking my name. I said what company are you with? They finally said Bishop Gold Group and I said hello, how can I help you? The agent said, yeah whatever and hung up lol. I guess I dodged a major bullet. I went to look up other reviews and posts on BBB and seems like a huge flood of positives dumped in to overshadow some serious concerns. If the agent doesn't have 3 minutes worth of patience, there is no way I would trust this company with my money.

I'm pretty new to investing in general so even though I heard things about investing in gold or silver before I had no idea how someone would even do that. When I found Bishop Gold Group they were very patient with me in letting me know the exact process, fees, and services. They gave me space and time to consider the investment with my family, but also were always available to answer my questions. If investing in gold is something you've been thinking about I would recommend at least giving them a call to learn more.