Bird B Gone Reviews | Read Customer Reviews of birdbgone.com

Bird B Gone Reviews | Read Customer Reviews of birdbgone.com

Bird B Gone reviews

485 approved reviews, newest moderated first

charles
May 2, 2017
Unit does not spin with 10 + mph wind
Unit does not spin with 10 + mph wind. Birds pay no attention to it. Called to get help with it not moving and got no help.
Response from Bird B GoneMay 3, 2017
Charles, So sorry the bird spider is not working as expected. The "arms" should move with this wind so the birds know not to land there. It is not necessarily the spinning that keeps the birds from landing. Remember that the birds spiders are ideal for pigeons and larger birds, small birds can get under the "arms". Let us know if you would like to return it, call us at 800-392-6915. Regards, Bird B Gone, Inc.
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Marc M.
May 1, 2017
Bird B Gone stands by their products
I have purchased eight different Bird B Gone spider products and I am very satisfied with them. I did encounter a problem with one particular product when it was beyond the normal warranty period, and given my particular situation the company offered to replace the product anyway. Thank you.
Response from Bird B GoneMay 3, 2017
Hi Marc, Thank you for the opportunity to assist you! Please reach out with any additional questions or concerns. Regards, Scott Swanson Bird B Gone, Inc.
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Don V.
Apr 28, 2017
Quick fast service
Quick fast service. Thanks
Response from Bird B GoneApr 28, 2017
Don, I am glad you received your Garden Bird Netting in a quick fashion. If there is anything else we can do for you just let us know. Regards, Bird B Gone, Inc.
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Eric A.
Apr 28, 2017
Bird B Gone Customer Support.
Contacted Bird B Gone several days ago about an issue I'm having with the Solar Bird Chase Super Sonic I purchased just a couple weeks ago. They haven't responded to me. Very disappointed. Was finally contacted about a week after I originally posted this review. But the warranty had expired on the unit in that time. No help. Threw the unit in the trash. An expensive lesson. But wait! Someone at Bird-B-Gone must have caught the miscue. Later I was contacted again by someone at the company to apologize for not helping me with the issue I was having with the Bird Chaser. They understood my frustration and immediately sent out a replacement unit. Now I'm very grateful for their help. It also is apparent to me that my initial experience with customer service is NOT what Bird-B-Gone strives for. In fact they went over and above what I could have hoped for in order to ensure that I was satisfied. Thank you. I'm revising my rating to 5 stars.
Response from Bird B GoneMay 4, 2017
Dear Eric: We apologize for the experience that you received and would appreciate the opportunity to correct this situation. As you are a verified buyer, we will be sending you a replacement unit at no charge to the address we have on file with your original order. We would the opportunity to speak with you. Alan Roniss can be reached at 949-387-5048 and and he will be contacting you as well. Regards, Bird B Gone, Inc.
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Herman S.
Apr 27, 2017
The material is wonderful
The material is wonderful, I just wished that the product was folded differently so that the full 3/4 inch square was exposed to give the ability to apply as is, instead of having to work a large piece of product to its proper size before application can be made.
Response from Bird B GoneApr 28, 2017
Herman, Thanks for the review. I am glad that the Heavy Duty Bird Netting is working well for you. If there is anything else we can do for you let us know. Regards, Bird B Gone, Inc.
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js
Apr 27, 2017
no issues
no issues; good service; reasonable prices. Very practical material; easy to install. Wish I had known about this sooner!
Response from Bird B GoneApr 27, 2017
Jeffery, Thanks for the review. I am glad that the plastic bird spikes are working well for you. If there is anything else we can do for you, let us know. Regards, Bird B Gone, Inc.
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Jon T.
Apr 27, 2017
Used as a deterrent to raccoons
After a discussion with tech help, I purchased 10ft of plastic spike strips. I'm using them as a barrier/deterrent on a fence intersection, to hopefully discourage raccoons from entering my yard. They have destroyed my water feature and feasted on the goldfish. So far, no intrusion. Thanks for a sturdy product that "may" humanely deter the group.
Response from Bird B GoneApr 27, 2017
Jon, I am glad that the spikes are working to keep your yard safe from raccoons. If there is anything else we can do for you, just give us a call. Regards, Bird B Gone, Inc.
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richard C.
Apr 26, 2017
very responsive customer service
very responsive customer service! great product
Response from Bird B GoneApr 26, 2017
Richard, Glad to see we where able to help you in a timely manner. Let us know if there is anything else we can do for you! Regards, Bird B Gone, Inc.
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