Stephanie D.
Overall Great Experience
I still recommend this beauty box to anyone who wants an affordable sampling experience. The samples are large and the reward system is solid and rewarding to the customer. I will more than likely be back.

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Stephanie D.
I still recommend this beauty box to anyone who wants an affordable sampling experience. The samples are large and the reward system is solid and rewarding to the customer. I will more than likely be back.
Schooner V.
Several times, my box has arrived a full month late and when I brought the issues to the attention of customer service, nothing happened. I have decided that this is "free samples" for $11 per month.
Response from BirchboxDec 21, 2015
Hi, Schooner! I'm so sorry for the trouble here. We'd love to take a closer look at this for you. Would you mind reaching out to us at [email protected]? Hope to hear from you soon!
Karin M.
The eye cream has such a pleasant coffee bean scent. Knowing that it is all natural- I use it every night under my eyes. I truly see a difference and I look more awake and refreshed in the morning !
Mark Y.
Great product and packaging. Lots of choices. Something to look forward to every month. If you've been thinking of a monthly box club, Birchbox should be at the top of your list. Tried another one and gave them chance after chance to be more responsive and they couldn't make it work Birchbox loves its customers back. Great fun.
Laura W.
Love. Love. Love Birchbox, and Birchbox customer service. Received a damaged product (the plastic had broken while shipping) and was immediately (no questions asked) sent a new product. Love the promptness. The way they handle business. And their products. Well done, Birchbox. Well done.
MK
I would love to see more birch box!
Kayley W.
I don't mind it, but there isn't much variety some times and the samples come small. I also get foil packets when I asked to not receive them.
Response from BirchboxDec 21, 2015
I'm sorry that the boxes haven't all been a hit for you, Kayley! You definitely should not be receiving foil packets when you've opted out of them. We'd love to look into this further. Would you mind sending us an email at [email protected]?
Beverly S.
Birchbox is great if you love to try new products. I've found several new brands that I really love. I'm temporarily leaving due to lots of samples from for BB and Ipsy. When it's time, I'll definitely be back!